Customer experiences with service are inconsistent, with some praising friendly staff while others report poor service and management issues.
Food Quality
Food quality varies significantly; some customers enjoy the offerings while others complain about portion sizes and preparation.
Cleanliness
The establishment is generally noted for being clean and well-kept, contributing positively to the dining experience.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and having issues with order accuracy.
C
[Fully Clapped]
Dec 21, 2025
1.0
They give you a quarter of a chicken strip and count it you try and call gets you no where need to hire someone who has customer service skills didnt even want a refund or anything just someone to acknowledge that when you order 4 chicken strips you shouldnt get 2 strips and 2 chicken nuggets
CL
Colin Lennox
Aug 28, 2020
5.0
Quick service, dining room is very clean, and of course ice cream :)
SL
Sonni Lynn
May 22, 2019
5.0
This is my favorite Dairy Queen to stop at. They have great food, great prices and great people working there. Yes you could choose another Dairy Queen to dine at but when you find a business that goes out of their way to ensure you leave with a smile on your face, and has a high level of customer etiquette then why would you want to. The ice cream variety is awesome from custom cakes to mini cupcakes to signature items such as boxes of Dilly bars. Stop by if you're in the area and you won't be disappointed.
What are the regular operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 4:00 PM, and on December 31, 2025, from 10:30 AM to 9:00 PM. On January 1, 2026, it opens at 11:00 AM until 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has a drive-thru and seating available inside for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with booster seats and high chairs available, offers wheelchair accessibility, and welcomes children.
Can I find free WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
How can I place an order at Dairy Queen Grill & Chill?
You can place an order online through their pickup link at https://www.dairyqueen.com/en-us/order/pickup/n/17663/ or download the Dairy Queen app for exclusive deals.
What are some nearby restaurants where I can visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Magic Pizza for Italian and pizza options, as well as other Dairy Queen locations like Centerville DQ Grill & Chill and DQ Grill & Chill offering similar fast food and ice cream options.
What local attractions are near Dairy Queen Grill & Chill for customers to explore?
Customers can visit the Centerville Historic District nearby, which is a landmark and historical building offering a museum experience.
Are there any nearby services or facilities that customers might need around Dairy Queen Grill & Chill?
Nearby services include Centerville Clinics for medical care, Income Tax Specialists for financial services, and the Greater Washington County Food Bank for social support.