Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers receiving incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unkempt conditions in both the dining area and kitchen.
Customer Experience
A lack of basic customer service skills was frequently highlighted, with staff often failing to greet or acknowledge customers.
Drive-Thru Efficiency
While some customers praised the speed of the drive-thru, many others experienced significant delays.
RM
Rhet Evans (Matosha)
Nov 11, 2025
5.0
Quick midnight burgers.
JL
Jing Lin
Nov 9, 2025
3.0
Food is fine. No issues.
Services is bad. Seems like they want you to upgrade. Ask you medium or large for drinks when the biggie meal comes with small.
Then have you pull to the door to wait for your food. With a car full of kids i waited until 5 cars behind me have driven off.
Walk in to ask where my food is. They verified my order then told me yeah you had 4 chicken meals we have to cook the chicken. Well give customer the info instead of having them sit by the curb wondering.
BH
Billisx Hillis
Nov 7, 2025
2.0
Just left this wendys. I got two large fries and when i asked for some bbq sauce, the african man (because of his accent) literally said no while the other employee laughed in the background. Ridiculous honestly..
CT
Cynthia Thompson
Nov 7, 2025
1.0
I went through the drive through and ordered 2 meals and a taco salad and they gave me an apple pecan salad without saying anything. I didn’t notice until I got home. SMH
ST
Said Toori
Oct 3, 2025
1.0
This place needs new management terrible service food terrible dry out beef
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Broomall, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Broomall, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 356-1358.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Reed Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Broomall, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Reed Road?
The drive-thru is open every day from 6:30 AM to 1:00 AM.
Does the Wendy's on 800 Reed Rd serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout near me?
You can order delivery or takeout via the Wendy's app or by visiting order.wendys.com and selecting your location.
Can I provide feedback or contact this Wendy's location directly?
Yes, you can call (610) 356-1358 or use the Wendy's Contact page online for questions or feedback.
What payment methods are accepted at the Wendy's on Reed Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on their website menu.wendys.com and within the Wendy's mobile app.
Are Wendy's gift cards available at the Reed Road location?
Yes, gift cards can be purchased in-store and online through Wendy's gift card portal.
What nearby places can I visit after dining at Wendy's on Reed Road?
Nearby, you can visit Spirit Halloween for shopping or Barnes & Noble for books and gifts.
Are there other dining options close to Wendy's on Reed Road?
Yes, nearby dining options include Panera Bread, QDOBA Mexican Eats, and Starbucks for coffee and snacks.
Can I combine a visit to Wendy's with local services nearby?
Yes, you could visit nearby places like CVS Pharmacy for shopping or F45 Training for fitness before or after your meal.