Wendy's

3.1
1028 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
800 Reed Rd, Broomall, PA
19008, United States

Hours

Reviews

3.1
1,028 reviews
5 stars
294
4 stars
199
3 stars
160
2 stars
94
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers receiving incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unkempt conditions in both the dining area and kitchen.

Customer Experience

A lack of basic customer service skills was frequently highlighted, with staff often failing to greet or acknowledge customers.

Drive-Thru Efficiency

While some customers praised the speed of the drive-thru, many others experienced significant delays.
  • RM
    Rhet Evans (Matosha)
    Nov 11, 2025
    5.0
    Quick midnight burgers.
  • JL
    Jing Lin
    Nov 9, 2025
    3.0
    Food is fine. No issues. Services is bad. Seems like they want you to upgrade. Ask you medium or large for drinks when the biggie meal comes with small. Then have you pull to the door to wait for your food. With a car full of kids i waited until 5 cars behind me have driven off. Walk in to ask where my food is. They verified my order then told me yeah you had 4 chicken meals we have to cook the chicken. Well give customer the info instead of having them sit by the curb wondering.
  • BH
    Billisx Hillis
    Nov 7, 2025
    2.0
    Just left this wendys. I got two large fries and when i asked for some bbq sauce, the african man (because of his accent) literally said no while the other employee laughed in the background. Ridiculous honestly..
  • CT
    Cynthia Thompson
    Nov 7, 2025
    1.0
    I went through the drive through and ordered 2 meals and a taco salad and they gave me an apple pecan salad without saying anything. I didn’t notice until I got home. SMH
  • ST
    Said Toori
    Oct 3, 2025
    1.0
    This place needs new management terrible service food terrible dry out beef

Frequently Asked Questions About Wendy's

Is Reed Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.