McDonald's

3.5
1293 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 W Chester Pike, Broomall, PA
19008, United States

Hours

Reviews

3.5
1,293 reviews
5 stars
429
4 stars
294
3 stars
237
2 stars
99
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and efficient while others are reported as rude and unhelpful.

Food Freshness

Many customers noted that food quality is inconsistent, with some meals being fresh and hot, while others were cold or stale.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

The cleanliness of the restaurant is a concern, with reports of dirty dining areas and unsanitary conditions.

Speed of Service

While some customers praised the quick service, others experienced long wait times and delays in receiving their orders.
  • FB
    Fatamata Bility
    Nov 12, 2025
    5.0
    Maria and Roseanne are literally the best ask for them to make your food. They are extremely patient and nice. Best costumer service to the entire staff. Everyone in there deserves a raise.
  • QS
    Queen Sui
    Nov 12, 2025
    5.0
    Maria and Roseanne are literally the best ask for them to make your food. I love my coffee a special way and they didn't get mad or have an attitude. They are extremely patient and nice. Best costumer service to the entire staff. I love seeing an McDonalds with amazing staff. Everyone in there deserves a raise.
  • ND
    N D
    Nov 10, 2025
    1.0
    Very disappointed in the lack of appreciation for veterans and military service, I had called to see if they were offering any discounts or at the very least a free small fry for veterans day tomorrow and was disappointed to hear that this Doane family owned mcdonald’s has nothing to offer. My girlfriend had previously worked there under Ryan Doane and always had nice things to say so it was a bit of a let down.
  • CB
    carolyn battaglia
    Oct 26, 2025
    5.0
    Fast , very compitant
  • BB
    Baltej Banwait
    Oct 15, 2025
    5.0
    I ordered a Large Big Mac Meal at the front counter. The staff was fairly nice and I got the food pretty quick. It was fresh and delicious. Overall ideal.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2601 W Chester Pike, Broomall, PA?

McDonald's is open daily from 5:30 AM to midnight.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:30 AM to midnight.