McDonald's

3.5
1301 reviews
Get DirectionsCallWebsite

Business Details

2601 W Chester Pike, Broomall, PA
19008, United States
(610) 325-0615
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 W Chester Pike, Broomall, PA
19008, United States

Hours

Reviews

3.5
1,301 reviews
5 stars
436
4 stars
295
3 stars
238
2 stars
100
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others complain about cold or poorly prepared food.

Cleanliness

Cleanliness is a recurring concern, with several reviews mentioning dirty dining areas and unsanitary conditions.

Management Improvement

Recent management changes have led to improvements in service speed and overall experience, though issues still persist.
  • BH
    Bud Hamilton
    Dec 14, 2025
    4.0
    Have gone multiple times from October through December, in store, and either missed an item(s) or longer wait than normal. But clean and welcoming service.
  • XM
    Xe MaRo
    Dec 14, 2025
    5.0
    I have only ever gone through the drive-through, and I use the mobile app, but every time my food has been correct, it’s always been fresh, and the staff is always polite and actually smiling… Best McDonald’s I’ve ever been to.
  • VT
    Vitalii Tkachenko
    Dec 12, 2025
    5.0
    Today, this McDonald's surprised me. The staff were very polite and very quick in the kitchen, not "as usual." The French fries weren't bitter, and everything was delicious and cooked quickly. The furniture needs to be updated, as the backs of the sofas are already worn out, but you can see that the staff are doing everything possible to make customers comfortable. I will definitely return to this particular McDonald's.
  • JS
    Jasmine Singer
    Dec 9, 2025
    2.0
    I don’t usually take the time to write reviews but this place has earned one. I’ve been here countless times and I don’t think they’ve gotten my right once. It’s bad when you know you need to check the bag immediately or you’ll lose out on food you’ve paid for. The service is awful and the food is slapped together. We now go further to a different location that won’t perpetually disappoint. Management should get involved asap, it’s bad.
  • QS
    Queen Sui
    Nov 12, 2025
    5.0
    Maria and Roseanne are literally the best ask for them to make your food. I love my coffee a special way and they didn't get mad or have an attitude. They are extremely patient and nice. Best costumer service to the entire staff. I love seeing an McDonalds with amazing staff. Everyone in there deserves a raise.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2601 W Chester Pike, Broomall, PA?

McDonald's is open daily from 5:30 AM to midnight.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:30 AM to midnight.