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McDonald's

3.5
(1302 reviews)

Business Details

2601 W Chester Pike, Broomall, PA
19008, United States
(610) 325-0615
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 W Chester Pike, Broomall, PA
19008, United States

Hours

Reviews

3.5
1,302 reviews
5 stars
437
4 stars
295
3 stars
238
2 stars
99
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and order mistakes.

Food Consistency

Food quality is inconsistent; while some customers receive fresh and hot meals, others report cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant is a concern, with reports of dirty dining areas and bathrooms.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others face long wait times.
  • MW
    Matt Wufsus
    1 day ago
    5.0
    delicious as always followed by regret but that’s not ronald’s fault
  • BH
    Bud Hamilton
    Dec 14, 2025
    4.0
    Have gone multiple times from October through December, in store, and either missed an item(s) or longer wait than normal. But clean and welcoming service.
  • XM
    Xe MaRo
    Dec 14, 2025
    5.0
    I have only ever gone through the drive-through, and I use the mobile app, but every time my food has been correct, it’s always been fresh, and the staff is always polite and actually smiling… Best McDonald’s I’ve ever been to.
  • VT
    Vitalii Tkachenko
    Dec 12, 2025
    5.0
    Today, this McDonald's surprised me. The staff were very polite and very quick in the kitchen, not "as usual." The French fries weren't bitter, and everything was delicious and cooked quickly. The furniture needs to be updated, as the backs of the sofas are already worn out, but you can see that the staff are doing everything possible to make customers comfortable. I will definitely return to this particular McDonald's.
  • JS
    Jasmine Singer
    Dec 9, 2025
    2.0
    I don’t usually take the time to write reviews but this place has earned one. I’ve been here countless times and I don’t think they’ve gotten my right once. It’s bad when you know you need to check the bag immediately or you’ll lose out on food you’ve paid for. The service is awful and the food is slapped together. We now go further to a different location that won’t perpetually disappoint. Management should get involved asap, it’s bad.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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