Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1991 Sproul Rd in Broomall is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they were hot and fresh, but some reported issues with soggy fries and incorrect orders.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor service experiences.
Pricing
Many customers felt the prices were high for the quality of food, with some expressing that the value was not worth the cost.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and sticky floors, which detracted from the overall experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
AS
Aodhan Simpson
Oct 30, 2025
1.0
Only five guys that's skimps on fries
JD
Jason Dove
Oct 11, 2025
5.0
Fresh hot cheese burger. Got better when I got to the middle of it. Made it a combo with fries and a drink. I received plenty of fries with the small size. Bill was $19.91. I planned on spending closer to $17 but was pleased with what I received. Customer service was great. The crew seemed like a family. A well organized crew. They didn't skip a beat.
CP
Connie Potens
Sep 19, 2025
5.0
I wanted a burger so bad... and I got the best burger and fries😂
JS
Janieah Sanders
Sep 8, 2025
1.0
Sasha the manager was extremely rude I came in the store to ask where the napkins were and she replied very nasty saying “they’re over there” pointing me to the end of the register her customer service was terrible for her to be a manager and she should be FIRED!
JR
James Rineer
Aug 21, 2025
5.0
Best five guys in the area. Super friendly and hard working staff
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Broomall accept reservations?
No, Five Guys at 1991 Sproul Rd in Broomall does not accept reservations.
What are the operating hours for Five Guys Broomall?
Five Guys Broomall is open daily from 10:30 AM to 10:00 PM.
Does Five Guys Broomall offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 10:30 AM to 9:30 PM. You can order directly through their delivery website.
Can I customize my burger or order milkshakes at Five Guys Broomall?
Absolutely! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys Broomall offer gluten-free options?
Yes, sandwiches including burgers and veggie sandwiches can be ordered without a bun via wraps or bowls, but cross-contamination risk exists. Buns, hot dogs, and some condiments contain gluten. Please check the allergen chart for details.
What payment options are accepted at Five Guys Broomall?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Is Five Guys Broomall wheelchair accessible and child-friendly?
Yes, Five Guys Broomall has wheelchair accessible entrances and restrooms, offers high chairs, and welcomes children.
Are there any nearby places I can visit after eating at Five Guys Broomall?
Yes, you might enjoy browsing J.Crew Factory for clothing, visiting Norman's Hallmark Shop for gifts and crafts, or relaxing at Skin Bliss Spa LLC and other nearby beauty salons such as Gina Serra Salon and Salon Bella.
Where can I find financial services near Five Guys Broomall?
Nearby financial services include Citizens Bank and Citizens ATM, both conveniently located close to Five Guys for your banking needs.
Are there any educational or health facilities near Five Guys Broomall?
Yes, Kumon Math and Reading Center offers tutoring nearby, and NovaCare Rehabilitation provides physical therapy services close to Five Guys Broomall.