Five Guys

4.1
591 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1991 Sproul Rd in Broomall is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1991 Sproul Rd, Broomall, PA
19008, United States

Hours

Reviews

4.1
591 reviews
5 stars
326
4 stars
124
3 stars
57
2 stars
28
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were hot and fresh, but some reported issues with soggy fries and incorrect orders.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor service experiences.

Pricing

Many customers felt the prices were high for the quality of food, with some expressing that the value was not worth the cost.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and sticky floors, which detracted from the overall experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • AS
    Aodhan Simpson
    Oct 30, 2025
    1.0
    Only five guys that's skimps on fries
  • JD
    Jason Dove
    Oct 11, 2025
    5.0
    Fresh hot cheese burger. Got better when I got to the middle of it. Made it a combo with fries and a drink. I received plenty of fries with the small size. Bill was $19.91. I planned on spending closer to $17 but was pleased with what I received. Customer service was great. The crew seemed like a family. A well organized crew. They didn't skip a beat.
  • CP
    Connie Potens
    Sep 19, 2025
    5.0
    I wanted a burger so bad... and I got the best burger and fries😂
  • JS
    Janieah Sanders
    Sep 8, 2025
    1.0
    Sasha the manager was extremely rude I came in the store to ask where the napkins were and she replied very nasty saying “they’re over there” pointing me to the end of the register her customer service was terrible for her to be a manager and she should be FIRED!
  • JR
    James Rineer
    Aug 21, 2025
    5.0
    Best five guys in the area. Super friendly and hard working staff

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.