Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple reviews highlighted issues with cleanliness, including dirty floors and tables.
Service Speed
Customers frequently mentioned slow service, particularly during busy times or when ordering through the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about inconsistencies, such as cold sandwiches and overcooked chicken.
Customer Service
Feedback on staff was mixed; some praised their friendliness, while others reported rudeness and lack of attention.
RR
ryan
6 days ago
1.0
The food was delicious but the service today was horrible, the girl at the window was trying her hardest and some older guy was yelling, we were in the drive thru and could hear him. His attitude towards everyone was horrible and we watched another girl flip out on him and I believe she left, which I don’t blame her because the way he was talking and yelling was not professional. Honestly I don’t think we will be coming back if he’s working. Horrible experience 👎
RB
Rob Black
Feb 3, 2026
3.0
The food is consistent with any other Arby’s but this location has the added bonus of your shoes sticking to the floor while you walk to your seat. 😬
CH
Courtney Halstead
Oct 27, 2025
4.0
Food is usually good, but they are so slow it’s not worth it if you’re on a time crunch. Even with ordering online I’ve still waited 20 minutes in the DT. But they are always super nice.
MM
Motorcycle mishifts
Oct 21, 2025
5.0
That had a couple of TVs playing the MLB playoffs, but one of them was not functioning properly.
JV
John Vargo
Oct 21, 2025
3.0
This location in Brookville off of I-80 might not get the traffic like other Arby's chains, which would account for why I have never received an order at the window. I seemingly wait 5-10 minutes for FASTFOOD while gas is not free, you will always get a sorry for the wait with your order.
Not sure if its because they dont get the traffic so they dont prep alot of food but it is usually hot and thats why I return.
Overall its average at best, I would hate to put in a big order here... you might need to plan an overnight stay.
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