Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently noted slow service, particularly during busy times, with some experiencing long waits for their orders.
Food Quality
While many reviews praised the food as good and fresh, there were several complaints about inconsistencies, such as cold or overcooked items.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the dining area and restrooms, with reports of dirty tables and floors.
Customer Service
Feedback on staff interactions was mixed; some customers appreciated the friendly service, while others reported rudeness and lack of attention.
CH
Courtney Halstead
Oct 27, 2025
4.0
Food is usually good, but they are so slow it’s not worth it if you’re on a time crunch. Even with ordering online I’ve still waited 20 minutes in the DT. But they are always super nice.
MM
Motorcycle mishifts
Oct 21, 2025
5.0
That had a couple of TVs playing the MLB playoffs, but one of them was not functioning properly.
JV
John Vargo
Oct 21, 2025
3.0
This location in Brookville off of I-80 might not get the traffic like other Arby's chains, which would account for why I have never received an order at the window. I seemingly wait 5-10 minutes for FASTFOOD while gas is not free, you will always get a sorry for the wait with your order.
Not sure if its because they dont get the traffic so they dont prep alot of food but it is usually hot and thats why I return.
Overall its average at best, I would hate to put in a big order here... you might need to plan an overnight stay.