Honestly, I go here a lot, and 6/7 times I go, I am met with terrible customer service, I wish it was one employee or the other, but the service is all around awful on both shifts, no smiles, no chit chat, just a bag and drink shoved in my face. Pretty much every time I go there! It takes forever, there’s no apology for my wait, and most of the time they just seem annoyed I’m even there to order. God forbid you have to do the job some big corporate company pays you to do !!
JR
Jeff Rudd
Apr 4, 2026
5.0
Very good service nice clean restaurant and awesome staff friendly and fast.
MR
M. Rakovan
Apr 3, 2026
2.0
Waited 10 min. To order, left cause no one waited on me, 3 people at tables. At least 4 in food prep area.
SH
Steph Hankey
Mar 30, 2026
1.0
Well, just left. Went inside to order 3 small blizzards. Stood there for 5 minutes without being acknowledged at all. I did get to see several employees behind the counter however. One was taking orders at the drive in (there was one car at the window the whole time), and at least 3 others talking to each other. . . I finally made sure contact with the one girl at the window and asked if somebody could take my order. . . Just blank stares back. Then an employee walked past me to go get their dinner. . . . We left after 7 minutes of no service and being ignored. Bad form Dairy Queen. 👎
ST
Steven Taylor
Mar 17, 2026
5.0
The food here was really tasty and definitely met expectations 🍽️ I was also very pleased with the service overall — everyone was friendly and helpful 😊 The person at the register seemed new, but it was great to see the trainer step in right away and offer support, which kept everything running smoothly 🙌 They handled the situation professionally, and it showed good teamwork 👍 The only small downside for me was that the restaurant is connected to a convenience store, which isn’t my favorite setup, but it didn’t take away too much from the overall positive experience ✨
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Brookville?
Dairy Queen Grill & Chill in Brookville is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 250 W Main St, Brookville, PA 15825-1318, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, the location is family-friendly and offers high chairs, booster seats, and is good for kids.
Is there a drive-thru service available at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/45901/.
Are there any online deals or promotions available for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at the Brookville location.
What nearby places of interest can I visit before or after Dairy Queen Grill & Chill?
Nearby attractions include the Joseph E. Hall House museum, Brookville Historic District, and Brookville Presbyterian Church, ideal for exploring after enjoying your meal.
Are there hotels close to Dairy Queen Grill & Chill in Brookville?
Yes, nearby accommodations include the Hall House and Super 8 by Wyndham Brookville, convenient for visitors looking to stay overnight.
What other food-related businesses are near Dairy Queen Grill & Chill?
Honey's Cakes bakery is nearby, perfect for those interested in a wider variety of dessert options.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: