Wendy's

3.6
912 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3521 Edgemont Avenue, Brookhaven, PA
19015, United States

Hours

Reviews

3.6
912 reviews
5 stars
352
4 stars
191
3 stars
144
2 stars
69
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being inattentive or rude.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others described rude or unprofessional behavior.
  • GE
    Gina E
    Nov 13, 2025
    5.0
    I love the chicken tenders. So crunchy and full of flavor.
  • AC
    Annette Commeger
    Nov 7, 2025
    1.0
    On few occasions, the drive thru has been long, extra slow waiting 45 + minutes, and I was given the wrong food. I love Wendy’s, it’s 5 minutes from my house, but I have no intentions of going back to Wendy’s in Brookhaven, PA. (Had conversation with manager- poor customer service and management)
  • FF
    F
    Oct 28, 2025
    1.0
    really bad service, every time I go it’s a min of 20 min wait for drive through. only doing mobile ordering, every time they are always out it smth (fries, meat) they tell me their truck is late. maybe close the store?? maybe switch suppliers bec this is happening every night. unbelievable. the amount of times the wrong item have been given to me is horrendous. staff is definitely rude, but I would too if i was the only person working. management is horrible and needs to do something about this. mobile support is nonexistent goodluck trying to reach any1 through their phone number, website, email. it’s genuinely horrible. if your order is wrong you can’t talk to any1 and you’re definitely not coming back and waiting another 30 minutes in drive through for them to tell u they can’t do anything since it’s a online order and can’t refund you.
  • DB
    Dave Bingeman
    Sep 27, 2025
    2.0
    Hard to understand the cashier, they were out of sauces and chili. We had to ask 3 times to get a drink carrier for our 3 drinks and service was slow.
  • JL
    Jean Lunareyes
    Aug 22, 2025
    1.0
    The food is decent, what’s really the issue is the staff. They show no respect for customers or each other. I understand it’s fast food, but to an extent you should care.

Frequently Asked Questions About Wendy's

Is 3521 Edgemont Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.