Wendy's

3.6
919 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3521 Edgemont Avenue, Brookhaven, PA
19015, United States

Hours

Reviews

3.6
919 reviews
5 stars
353
4 stars
191
3 stars
145
2 stars
69
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and poor food preparation.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting it was well-kept while others reported unsanitary conditions.

Management Concerns

Several reviews highlighted poor management practices, including staff being unresponsive and unprofessional.
  • KK
    karate kickinit
    6 days ago
    1.0
    The slowest Wendy’s ever. (I’m writing this as I sit waiting in the drive thru) I keep telling myself to stop coming to this location but it’s so close to my house. I pulled up today since I only seen two car ahead of my one at the pay window and one placing an order and I still been here for over 10 mins. Like how? This is the slowest fast food ever. Who is the GM.
  • JN
    Jennifer Nguyen
    Dec 7, 2025
    1.0
    Horrible service. Worst Wendy’s I’ve ever encountered. Constantly messing up the orders. Gave my pick up order away to other people and then claim maybe I ordered from the wrong location when I literally have proof in the app that it was picked up before I even got to the location. Do not come here.
  • ND
    N DK
    Nov 23, 2025
    1.0
    Why are the doors locked at 1:50 pm on a Sunday. Why is this place always slow and zero customer service.
  • JA
    Jennell Arnoldi
    Nov 19, 2025
    3.0
    Order was incomplete and the food was cold.
  • AC
    Annette Commeger
    Nov 7, 2025
    1.0
    On few occasions, the drive thru has been long, extra slow waiting 45 + minutes, and I was given the wrong food. I love Wendy’s, it’s 5 minutes from my house, but I have no intentions of going back to Wendy’s in Brookhaven, PA. (Had conversation with manager- poor customer service and management)

Frequently Asked Questions About Wendy's

Is 3521 Edgemont Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 3521 Edgemont Avenue, Brookhaven, PA?

Wendy's at this location is open daily from 6:30 AM to 2:00 AM, including the drive-thru.