Dunkin'

3.5
655 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bristol, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5007 Bristol Pike, Bristol, PA
19007, United States

Hours

Reviews

3.5
655 reviews
5 stars
276
4 stars
119
3 stars
70
2 stars
45
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and poor food preparation.

Management Issues

Reviews indicated poor management practices, including understaffing and lack of training for employees.

Food Quality

Several customers complained about the quality of food, including stale items and poorly prepared drinks.
  • LT
    Leland Taylor
    4 days ago
    1.0
    Lazy crew - closed there lobby early for no reason. What a waste of time!
  • HT
    Hanna Tansey
    Nov 12, 2025
    1.0
    The food was perfectly fine. But on the other hand the customer service was not! As me and my friends walked in we were already getting dirty looks. We walked up to get our order placed and had to wait 15 minutes to finally order it which I get but not only that. As the older Indian lady was taking our order she was on her phone constantly texting. She then kept making side comments in a different language to some other girl! Every time she made a comment they would look at us and laugh. When I finally got my food she threw the bag on the counter. I was just trying to have an easy day but I didn’t expect that I would get judged and basically discriminated against.
  • MH
    Michaela Harris
    Nov 10, 2025
    1.0
    Service sucks !! Employees Rude !! They need to be shut done immediately!!! Or get some new employees.
  • KJ
    Kareema Jordan
    Oct 24, 2025
    1.0
    No large cups but you're able to order and PAY. If the same amount of add-ons in more ounces of coffee the taste changes. Of course the loud lady is screaming at other employees every morning. Go in wanting coffee leave out with a headache. Some where you spend money EVERYDAY should give you what you ordered. Can't get another dollar from me!
  • HH
    H.A
    Oct 22, 2025
    1.0
    Here’s a cleaner and more impactful version of your review — still raw and honest, but with better flow and punch: ⸻ ⭐ 1 Star (and that’s generous) This Dunkin’ location is hands-down the worst I’ve ever been to. From the rude customer service to the long wait times to the unprofessional attitudes — it’s a total mess. The owner literally walked out mid-service because a friend showed up. That says everything. This isn’t just a one-time bad experience either — it’s like this every single time. Absolute embarrassment to the Dunkin’ !! Where is pest control spraying for bugs? Why would you do that during work hours?

Frequently Asked Questions About Dunkin'

What are the holiday drinks currently available at Dunkin' in Bristol, PA?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.

What are the operating hours of Dunkin' at 5007 Bristol Pike?

Dunkin' is open every day from 5:00 AM to 8:00 PM.