Customers frequently reported poor service, including long wait times for delivery and incorrect orders.
Food Quality
While many enjoyed the sandwiches, there were complaints about inconsistent quality and preparation.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of the staff, particularly in-store.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the customer experience.
Delivery Speed
Delivery service was often criticized for being slow, with many customers expressing disappointment in the 'freaky fast' promise.
HD
Haley Dillie
Dec 21, 2025
1.0
Homegirl working the line on 12-20-2025 needs to get her attitude checked. And she knows exactly who she is😒. Fyi to anyone that goes in to place an order but can’t read the menu on the screen because they can’t see well, don’t you DARE look at the menu online so you can see what you want or else you’ll be met with an eye roll and an attitude.
BL
Bob De Lyser
Dec 10, 2025
5.0
Best italian hoagie from a franchise chain. Better than most mom & pop deli hoagies.
BP
Brian Poe
Dec 2, 2025
1.0
Rude
GD
Gummy DumDum
Sep 1, 2025
5.0
Visiting from Alabama and the two young men who were serving customers were extremely polite and kind. It felt like home. The decor at any Jimmy John's is really cool and it was quite clean! 09-01-25
SN
Sean Namy
Aug 20, 2025
1.0
Over an hour for a delivery 5 miles down the road. Order got sent to uber and the driver was 35 min away. No way to cancel delivery and pick up myself.