Dunkin'

3.9
511 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bridgeville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
179 Millers Run Rd, Bridgeville, PA
15017, United States

Hours

Reviews

3.9
511 reviews
5 stars
265
4 stars
100
3 stars
50
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.

Order Accuracy

Frequent complaints about incorrect orders, including wrong drinks and missing items, were noted by multiple customers.

Speed of Service

Customers consistently mentioned slow service, particularly during busy hours, leading to long wait times.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty bathrooms and unsanitary food handling practices.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their items while others reported stale or poorly made products.
  • NO
    nakiya owens
    3 days ago
    4.0
    I love this Dunkin. They never make my coffee wrong. I do like my sandwich made a certain way and have to be very specific about it otherwise I won’t be satisfied but they never mind correcting their wrongs. Thanks Dunkin!
  • AR
    Alexis R
    Oct 10, 2025
    1.0
    Extremely rude employees and all of my food was cold and wrong.
  • CJ
    Charles Mousseau Jr
    Sep 11, 2025
    5.0
    They modified my order great customer service very helpful
  • GB
    Govher Berdiyeva
    Aug 30, 2025
    1.0
    Extremely rude customer service. This is exactly what happens when you hire teenagers which are only concentrating to earn not to give good service
  • AB
    Arissa B
    Aug 26, 2025
    2.0
    This is the most chaotic Dunkin location I’ve been to by far. I’ve only selected this location for online orders because it’s close to my work. Three times I’ve picked up here and each time a disaster. First time, I ordered the small snack wraps. The employee threw it so sloppily in the bag the sauce was everywhere and the wrap unrecognizable. Plus, it was missing the proper inside ingredients. I had to drive all the way back and demand they redo it or I want a refund. The employee argued and said that’s the proper “portion size” of each ingredient; what a joke. Today, I placed two mobile orders for my coworkers and I. My mother offered to pick it up for us. When she arrived she was told our half dozen donuts were missing some because they were out of a lot of flavors. While on the phone with her, she repeated at least 2-3 times “what donuts do you have then?”. To which, he kept not answering her. Finally he showed her what was in the box and we were only missing one donut. How hard is that to communicate? Worse, he told her he was supervisor when she complained about the service. If he’s a supervisor, I can see why this location is horrendous. Another employee advised her that they have 5 dozen orders on the app, when my mother told them what donut flavor she wanted to substitute the missing. Seriously? We ordered first on the app and you’re going to try to deny us a flavor because you have a big order to fulfill after us? My mother proceeded to demand the donut be fulfilled and the manager rolled his eyes at her. Awful customer service skills, your managers need to be retrained!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bridgeville, PA?

Dunkin' is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.