Chipotle Mexican Grill

Reviews

• TC

  Tyler Coulverson

  Feb 14, 2026
  1.0
  Terrible service to be blunt! Customer service was none existent, literally the staff were like rude robots, no smiles. I actually wanted chips and a drink to go along with my terrible portion sized bowl, but their attitudes were so off putting I didn’t. The staff were talking about customers and loudly. Chipotle reputation on social media is very much real and honest. This specific location if by far the worst ever!
• RB

  Ricardo Bickel

  Feb 9, 2026
  1.0
  The Bridgeville Chipotle is an absolute disaster. Walked in on a Monday night (supposedly slow) and it looked like a store that gave up on itself, empty food pans, overflowing trash, nothing stocked, and total chaos behind the line. My wife made a very simple request: guacamole before lettuce. Instead of listening, the employee ignored her repeatedly, then had the nerve to ask why she was being “aggressive” and if she was going to report him. All over toppings. Headphones in, attitude on full blast. Management somehow made it worse. Bonnie Miller and multiple employees swarmed the situation, escalated it, and another manager even threw out a completely baseless racial accusation. Voices were raised only after we were spoken to disrespectfully. We were kicked out without food despite being ready to pay. This place isn’t “busy” it’s poorly run. If this is Chipotle’s standard now, Bridgeville is rock bottom. Go anywhere else
• OP

  O. P.

  Feb 1, 2026
  2.0
  This place is constantly out of ingredients. Especially the pepper and onions. How hard is it to keep a line stocked
• CS

  Caitlyn Sharpe

  Jan 23, 2026
  5.0
  Best crew right now!!
• OZ

  Owen Zalewski

  Jan 10, 2026
  5.0
  Just visited here and everything was excellent. The employee who took my order was very friendly and the service was great. Food was fresh and the place was very clean. Such a breath of fresh air compared to other chipotles around Pittsburgh!