Brand Certified
McDonald's
2.8(1656 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4214 Brownsville Rd, Brentwood, PA
15227, United States
Certified by McDonald's • Mar 01, 2026
(412) 883-3652
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
1,656 reviews
5 stars
365
4 stars
252
3 stars
269
2 stars
197
1 star
573
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and attitude from employees.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues such as cold meals, stale items, and poorly prepared food.
Long Wait Times
Many reviews highlighted excessive wait times for orders, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
- JBJamie BonnetFeb 22, 20261.0Took almost half an hour for one breakfast sandwich in the drive through while customers behind us were still being served. Went inside to ask what the issue was and caught attitude from several employees. Horrible location
- BSBrevin StraubFeb 22, 20261.0Slowest workers ever and they were very rude. Literally waited 30 minutes for an egg muffin and coffee. I had to argue with the workers for 20 minutes to get the food I payed for. Complete incompetence. Every single time I go to this McDonald's it is like this.
- RRRaheemFeb 12, 20262.0They get my order wrong or have something missing or messed up all the time asked for the bacon hot honey special got no bacon but did get half the jar of mayo on my sandwich
- SNSaprena NunezFeb 12, 20261.0This location has been ripping me off on kids meals all year! They’ve charge an additional fee on drinks that come with the kids meals regular like juice water milk or xtra small soda. I called corporate and they confirmed it’s not supposed to be any up charge on regular drinks! I bet I’m not the only family being robbed of the small fee every time! I have photos throughout the year and complained several times which managers said they’ve talked to their bosses.
- ALAlex LandressJan 26, 20261.0Put in a mobile order for drive through pickup. Pulled up and they told me the grill wasn’t working and that I need to cancel my online order and order from the limited food they had available, which I did. They confidently told me I can cancel my order on the app. However, they had indicated on their end that the order was prepared for me to pick up, removing the ability for me to cancel the order. No help from them and I ended up just wasting money for trash food. Don’t expect any customer service here and they do not know how the app works. You will waste money if they cannot make your order. $24 down the drain due to their incompetence. If the grill is down, immediately remove the ability to order online. Also, the 2 people I spoke to in the restaurant were very rude. Stay away from this location if you can.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4214 Brownsville Rd, Brentwood, PA?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the delivery service available at this McDonald's location?
Delivery is available every day from 6:00 AM to 10:30 PM.
What are the drive-thru hours at McDonald's on Brownsville Rd?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer mobile ordering and contactless delivery?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup from this McDonald’s?
You can order via their website, the McDonald's app, or the provided quick link URL.
What is the address and phone number of this McDonald's?
The address is 4214 Brownsville Rd, Brentwood, PA 15227, and the phone number is +1 412-883-3652.
Are there any nearby medical services around this McDonald’s?
Nearby you can find healthcare providers like Pittsburgh Primary Care-UPMC, Priority STD Testing Pittsburgh, and several internal medicine doctors.
What nearby entertainment or nightlife spots can I visit before or after eating at McDonald's?
You can check out 'Theme,' a local pub and dive bar nearby for drinks and entertainment after your meal.
Are there shops or services near McDonald's for additional errands or leisure activities?
Yes, nearby places include Mazzarini Custom Jewelers for shopping, Skin Deep Tattoo Gallery for tattoos, and J's Grooming Lounge for barber services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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