Chipotle Mexican Grill

3.0
392 reviews
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About

Mexican Restaurant
Chipotle Blue Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
950 Dekalb Pike, Blue Bell, PA
19422, United States

Hours

Reviews

3.0
392 reviews
5 stars
125
4 stars
65
3 stars
24
2 stars
24
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including small portions, lack of flavor, and unsanitary conditions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Cleanliness

Several customers noted that the establishment was dirty, with unclean counters and unsanitary food preparation areas.

Inconsistent Experience

While some customers had positive experiences with good service and food, many others reported consistent problems, indicating a lack of reliability.

Management Concerns

There were complaints about management and staff training, suggesting a need for better oversight and employee performance.
  • SY
    Sanaz Yazdi
    6 days ago
    1.0
    Quality of food is 0, beef,chicken, beans and rice are cold. Bread is gross. Store is so cold, no heater. I won't be back. 👎
  • RL
    RMF Lol
    Nov 17, 2025
    1.0
    The worst chipotle I’ve ever been to
  • JS
    Jennifer Senske
    Nov 15, 2025
    2.0
    When I arrived at the chipotle, I realized they gave my giant order to someone else. I’m not upset in the fact that I had to wait longer for them to prepare my meal. I’m concerned that they will let anyone go in and pickup someone else’s order. The employees need to be more diligent when handing someone’s order out. I could not believe they gave my order to someone else only on the fact that we had the same first name. Especially in a place like Blue Bell. They need to use labels since those will have the full names of each customers order on there. A free bag of chips doesn’t make up for the mistakes that I keep experiencing at this chipotle. I will be more careful if I decide to ever go back. Wonder just gained a new customer
  • ES
    Eric Staab
    Oct 5, 2025
    1.0
    Ordered a burrito bowl with extra chicken. Bowl was half empty and I could actually see the bottom in one place. This wasn’t a basic portion and they stole the money I payed for the extra portion. They asked me to visit a website for support but it was generic FAQ info. Don’t buy here.
  • MH
    Marcia H
    Oct 4, 2025
    1.0
    This is the worst location to date. I’ve tried rice bowls in the daytime because I thought it would be better than late night. The chicken & steak meat taste like a rubber band. It’s no flavor in either meat. This is my local Chipotle so I stopped going for several months and went to visit today. It’s no surprise, the food is still despicable. This use to be my kids favorite place to go.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Blue Bell serve?

Chipotle Mexican Grill in Blue Bell offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at 950 Dekalb Pike, Blue Bell?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM at 950 Dekalb Pike, Blue Bell.