Chipotle Blue Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including small portions, lack of flavor, and unsanitary conditions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.
Cleanliness
Several customers noted that the establishment was dirty, with unclean counters and unsanitary food preparation areas.
Inconsistent Experience
While some customers had positive experiences with good service and food, many others reported consistent problems, indicating a lack of reliability.
Management Concerns
There were complaints about management and staff training, suggesting a need for better oversight and employee performance.
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Sanaz Yazdi
6 days ago
1.0
Quality of food is 0, beef,chicken, beans and rice are cold. Bread is gross. Store is so cold, no heater. I won't be back. 👎
RL
RMF Lol
Nov 17, 2025
1.0
The worst chipotle I’ve ever been to
JS
Jennifer Senske
Nov 15, 2025
2.0
When I arrived at the chipotle, I realized they gave my giant order to someone else. I’m not upset in the fact that I had to wait longer for them to prepare my meal. I’m concerned that they will let anyone go in and pickup someone else’s order. The employees need to be more diligent when handing someone’s order out. I could not believe they gave my order to someone else only on the fact that we had the same first name. Especially in a place like Blue Bell. They need to use labels since those will have the full names of each customers order on there. A free bag of chips doesn’t make up for the mistakes that I keep experiencing at this chipotle. I will be more careful if I decide to ever go back. Wonder just gained a new customer
ES
Eric Staab
Oct 5, 2025
1.0
Ordered a burrito bowl with extra chicken. Bowl was half empty and I could actually see the bottom in one place. This wasn’t a basic portion and they stole the money I payed for the extra portion. They asked me to visit a website for support but it was generic FAQ info. Don’t buy here.
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Marcia H
Oct 4, 2025
1.0
This is the worst location to date. I’ve tried rice bowls in the daytime because I thought it would be better than late night. The chicken & steak meat taste like a rubber band. It’s no flavor in either meat. This is my local Chipotle so I stopped going for several months and went to visit today. It’s no surprise, the food is still despicable. This use to be my kids favorite place to go.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Blue Bell serve?
Chipotle Mexican Grill in Blue Bell offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 950 Dekalb Pike, Blue Bell?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM at 950 Dekalb Pike, Blue Bell.
Does Chipotle in Blue Bell offer pickup and delivery services?
Yes, Chipotle in Blue Bell offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Blue Bell?
You can order online via Chipotle's official website, their Apple app, or through the quick link at https://chipotle.app.link/Carne-Apple.
Is Chipotle Blue Bell friendly to the LGBTQ community?
Yes, Chipotle Blue Bell welcomes LGBTQ customers and is committed to inclusivity.
What catering options are available at Chipotle Blue Bell?
Chipotle Blue Bell offers catering services along with options for gift cards and credit card payments.
What are some nearby coffee shops to Chipotle Mexican Grill in Blue Bell?
Starbucks and Dunkin' Donuts are nearby coffee shops where you can grab a drink before or after visiting Chipotle.
Are there shopping centers near Chipotle in Blue Bell?
Yes, Centre Square Commons is a nearby shopping center that also offers cafes and shopping, making it convenient for a visit alongside your Chipotle meal.
What health and wellness services are near Chipotle Mexican Grill in Blue Bell?
Nearby health and wellness services include Hand & Stone Massage and Facial Spa, Cramer Dental, Diamond Braces Orthodontist, and vybe urgent care.
How can I contact Chipotle Mexican Grill Blue Bell?
You can contact Chipotle Blue Bell by phone at +1 610-270-9509 or via email at PA.3165.BlueBell@chipotle.com.