Wendy's

3.1
2474 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1160 Hellertown Road, Bethlehem, PA
18015, United States

Hours

Reviews

3.1
2,474 reviews
5 stars
720
4 stars
443
3 stars
361
2 stars
254
1 star
696

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, with some describing the environment as dirty.

Service Quality

Customer experiences with service were mixed; while some praised friendly staff, others reported rude behavior and slow service.

Food Quality

Food quality varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Management Issues

Several reviews pointed to poor management and operational failures, leading to long wait times and incorrect orders.
  • TW
    Tatianna Williams
    4 days ago
    2.0
    Went today apprx 15 min ago. My food was fresh but not sure if this young man is the manager or not at the drive through window, but he was SUPER RUDE!!! to I and his colleagues. They were just helping and he was a big ball of frustration i guess
  • SL
    solana luciano
    Dec 2, 2025
    3.0
    I feel bad for some people that they just didn't have common sense or they just don't know how to do a job well. Even if your young and it's your first job. If your not sure ASK A MANAGER. ALSO PAY ATTENTION!!!!! the first thing we said was this is for here... So after the struggling of the order which wasn't and shouldn't have been hard 2 LG chili one add chop onions and tomato (told they couldn't do that 😂 so was given sliced tomatoes to cut myself with a plastic knife and then forgot the onions but says they were put in but didn't know which one had the onions. So I teased well he's allergic to onions so hopefully we ok... 😂) French fries and hamburger deluxe and 2 sodas the kid proceeded to BAG THE ORDER. so we let him bag the order and then when he turned to give the order, I said apparently you DIDN'T hear that IT WAS FOR HERE... I actually started out as a teen first job working at Wendys in Whitehall with over if the best manager and district managers. So to me this is just hilarious BUT FRUSTRATING! and why I would rather NOT eat out. Sadly WENDY'S is my go to instead of BK and McDs..
  • KJ
    Keith Strege Jr
    Nov 28, 2025
    5.0
    Was traveling from out of state, great food and service.
  • LM
    Larissa Molina
    Nov 23, 2025
    1.0
    Horrible. Nunca vengas a tirar tu dinero
  • VB
    Vincent Bonafede
    Nov 22, 2025
    5.0
    You can never go wrong with Cracker Barrel!

Frequently Asked Questions About Wendy's

Is Hellertown Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Bethlehe?

The drive-thru at Wendy's Bethlehe is open from 6:30 AM to midnight Sunday through Thursday, and from 6:30 AM to 1:00 AM on Fridays and Saturdays.