Wendy's

3.1
2465 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1160 Hellertown Road, Bethlehem, PA
18015, United States

Hours

Reviews

3.1
2,465 reviews
5 stars
715
4 stars
442
3 stars
361
2 stars
252
1 star
695

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent; some customers received cold or undercooked items, while others praised the freshness and taste.

Service Issues

Service is frequently reported as slow, with several customers experiencing long wait times and incorrect orders.

Staff Friendliness

Staff friendliness varies; some employees received high praise for their politeness and helpfulness, while others were described as rude.

Cleanliness

Cleanliness is a major concern, with multiple reports of dirty bathrooms and unclean dining areas.

Management Problems

Customers noted poor management and lack of organization, contributing to service delays and food quality issues.
  • DV
    David Vasquez
    Nov 11, 2025
    4.0
    Standard Wendy’s experience. Food was served hot and ready within a reasonable amount of time after ordering at the counter. They have freestyle coke machine so I got to pick my own drink. Hidden gem was the nice view of the mountains while sitting by the window
  • TS
    T L Sepkovic
    Nov 8, 2025
    1.0
    This place was REALLY dirty...bathroom, common areas, soda station was gross, everything was dirty.
  • BS
    Brett Sonderby
    Nov 7, 2025
    1.0
    The food and service were fine, but the dining room and facility needs a deep cleaning and needs a staff member to be dedicated just to cleaning and maintenance. Every table was dirty.
  • SF
    Steve Frank
    Oct 22, 2025
    1.0
    Stale English muffins. Undercooked sausage. Cold breakfast potatoes. Even at 2 for $3 it wasn't worth it. Go somewhere else.
  • DP
    Dawn Pushkar
    Oct 21, 2025
    5.0
    Food was great n very fresh. I ordered the new chicken tenders n the were made fresh to order.. The were very soft n tender.. Jayden paid attention to the tenders while they were cooking n did not over cook them.. Jessica Quiles took my order. She was very polite n courteous n also asked me what sauce that I would like n told me all the sauces.. Great clean atomspere.. Will come back again soon. 5 Stars!!!

Frequently Asked Questions About Wendy's

Is Hellertown Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.