Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,183 reviews
5 stars
408
4 stars
243
3 stars
176
2 stars
97
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional.
Food Quality
Many customers complained about cold, soggy, or poorly prepared food, with several reports of incorrect orders and unsanitary conditions.
Cleanliness
The restaurant's cleanliness is a significant concern, with multiple reviews mentioning dirty bathrooms and dining areas.
Wait Times
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.
- CZCory D. Zimmerman2 days ago1.0This Wendy's will tow your car after 30 minutes.
- KKKareDec 22, 20255.0Nicholas at the drive through was so full of energy and happy, it made me happy to go to Wendy's. Great customer service and food, thanks Nicholas!
- SBShayna BellNov 20, 20251.0This has to be one of the slowest Wendy’s in the area! Wendy’s international really needs to come in and retrain everybody including the district. How you in fast food but the everything is SLOW with subpar food and service!
- SCSoldier For Jesus ChristNov 20, 20251.0My family was in town visiting me from out of state. We decided to order fast food from this particular Wendy's as it was close to home. Mind you I had never ordered from this Wendys before. We each wrote down what we wanted and my sister went to go pick it up. When she returned with the food we were in shock. Both my mother and my sister ordered chicken salads and it was half full, hardly any chicken at all and the greens were soggy. They had also ordered french fries like I did that were cold and half full. For the amount of money that we paid this is just awful! For this reason I will never return to this place again. I definitely DO NOT recommend anyone to order food from here. The prices are ridiculous and the food is horrible! I don't mind paying the extra money, but come on! cold, soggy food and half full. No utensils, no napkins, no nothing! Not even a thank you!
- CBCrystal BubbenmoyerNov 14, 20255.0This Wendy’s gets such a bad rap….but let me tell you these employees are out here doing the lords work behind the sense!! If you know the area just know these employees are helping there community first hand so have grace with the works because they deserve it!!
Frequently Asked Questions About Wendy's
Is Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Broadway Street?
The drive-thru is open every day from 10:00 AM to 1:00 AM.
Is the Broadway Wendy's location open for dine-in and delivery?
Yes, this Wendy's location serves dine-in customers and also offers delivery where available.
Does this Wendy's serve breakfast, and what options are available?
Yes, this Wendy's location in Bethlehem, PA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I access the Wendy's menu and see pricing for this location?
You can view the menu and pricing by visiting https://order.wendys.com or using the Wendy's mobile app and selecting this location.
What payment methods are accepted at Wendy's on Broadway Street?
They accept American Express, cash, Discover, Mastercard, and Visa.
Where is this Wendy's located and how can I contact them directly?
Wendy's is located at 308 Broadway Street, Bethlehem, PA 18015. You can call them directly at (610) 691-7730.
Are there any nearby landmarks or interesting places around Wendy's Broadway location?
Yes, nearby you can find the historic Flatiron Building and the Southside Flatiron restaurant, which are great to visit before or after your meal.
What nearby services can customers access around Wendy's Broadway?
Customers have convenient access to Wells Fargo Bank, UPS Access Point location for shipping needs, and CVS Pharmacy for medical and shopping needs.
Are there entertainment or social organizations near Wendy's on Broadway Street?
Yes, in the vicinity you'll find community organizations like Humanitarian Social Innovations and Morning Star Rotary of Bethlehem, plus radio station Wdiy 88.1 FM.
How can I give feedback or contact Wendy's customer service for this location?
You can provide feedback via the Customer Care team through Live Chat, call 888-624-8140, fill out the Wendy's Customer Satisfaction Survey online, or call the location directly at (610) 691-7730.