Wendy's

3.4
1177 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
308 Broadway Street, Bethlehem, PA
18015, United States

Hours

Reviews

3.4
1,177 reviews
5 stars
407
4 stars
242
3 stars
177
2 stars
96
1 star
255

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported consistent issues with incorrect orders, including missing items and wrong food.

Customer Service

While some staff members received praise for their friendliness and professionalism, others were criticized for rudeness and poor service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting it was often cold, greasy, or poorly prepared.

Wait Times

Long wait times were frequently mentioned, with customers experiencing delays in both drive-thru and dine-in service.
  • CB
    Crystal Bubbenmoyer
    Nov 14, 2025
    5.0
    This Wendy’s gets such a bad rap….but let me tell you these employees are out here doing the lords work behind the sense!! If you know the area just know these employees are helping there community first hand so have grace with the works because they deserve it!!
  • JS
    JM Smith
    Nov 5, 2025
    4.0
    The spirit of the Lord was moving. Not only did I purchase three $1 books for free shakes for my granddaughter but we got free food as well. We were blessed with God's favor.
  • HS
    Heather Saltzer
    Oct 28, 2025
    1.0
    This place is disgusting. I doubt they’ve ever soaked the soda nozzle because I took it off to look. I never even got a drink because who knows what I would have been drinking. Nasty nasty nasty.
  • RW
    Robert Wharton
    Oct 26, 2025
    2.0
    Within the last two weeks my orders have been entirely incorrect. The stickers for my orders clearly say what food to make and somebody must not know how to read as ive gotten the entirely wrong sandwich before and even today on my order. I've regularly had issues with orders being even mildly correct. Ordered a triple baconator and ended up with a Dave's triple instead. Also ordered another triple baconator with no bun and there was ZERO bacon. Not on either part of my order. Ordered and paid for two baconators and didn't get anywhere near the correct burger. The staff is pleasant, but the orders are consistently wrong. Please fix this as I just want to eat what I paid for.
  • AK
    A K
    Oct 16, 2025
    5.0
    Ima tell you right now I just ordered food there for me and my kids they didn’t give me one of my meals however it couldn’t of been my fault I didn’t wait maybe I was going to get another bag I don’t know.. anyways I got home a couple minutes later and realized I didn’t have my sons meal so I called and let me remind you I’m really sick right now and wasn’t even mad I was just having a hard time talking and Lilly answered the phone I think she was the manager she said can you come back and I said yes I can I’m only a couple minutes away.. then we get there and the guy Ryan already knew exactly what I was there for I didn’t have to explain myself or anything he put it down and even had my sons meal better.. so even so I had to come back for it, it was worth it and i appreciate how nice and professional the staff was because I didn’t expect that honestly so I had to make it my business to leave a review and put a shot out to Lilly and Ryan that are awesome workers and I hope they get a raise and recognized that they are amazing people and workers and actually care..

Frequently Asked Questions About Wendy's

Is Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.