Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
While some staff members received praise for their friendliness and professionalism, others were criticized for rudeness and poor service.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting it was often cold, greasy, or poorly prepared.
Wait Times
Long wait times were frequently mentioned, with customers experiencing delays in both drive-thru and dine-in service.
CB
Crystal Bubbenmoyer
Nov 14, 2025
5.0
This Wendy’s gets such a bad rap….but let me tell you these employees are out here doing the lords work behind the sense!! If you know the area just know these employees are helping there community first hand so have grace with the works because they deserve it!!
JS
JM Smith
Nov 5, 2025
4.0
The spirit of the Lord was moving. Not only did I purchase three $1 books for free shakes for my granddaughter but we got free food as well. We were blessed with God's favor.
HS
Heather Saltzer
Oct 28, 2025
1.0
This place is disgusting. I doubt they’ve ever soaked the soda nozzle because I took it off to look. I never even got a drink because who knows what I would have been drinking. Nasty nasty nasty.
RW
Robert Wharton
Oct 26, 2025
2.0
Within the last two weeks my orders have been entirely incorrect. The stickers for my orders clearly say what food to make and somebody must not know how to read as ive gotten the entirely wrong sandwich before and even today on my order. I've regularly had issues with orders being even mildly correct. Ordered a triple baconator and ended up with a Dave's triple instead. Also ordered another triple baconator with no bun and there was ZERO bacon. Not on either part of my order. Ordered and paid for two baconators and didn't get anywhere near the correct burger. The staff is pleasant, but the orders are consistently wrong. Please fix this as I just want to eat what I paid for.
AK
A K
Oct 16, 2025
5.0
Ima tell you right now I just ordered food there for me and my kids they didn’t give me one of my meals however it couldn’t of been my fault I didn’t wait maybe I was going to get another bag I don’t know.. anyways I got home a couple minutes later and realized I didn’t have my sons meal so I called and let me remind you I’m really sick right now and wasn’t even mad I was just having a hard time talking and Lilly answered the phone I think she was the manager she said can you come back and I said yes I can I’m only a couple minutes away.. then we get there and the guy Ryan already knew exactly what I was there for I didn’t have to explain myself or anything he put it down and even had my sons meal better.. so even so I had to come back for it, it was worth it and i appreciate how nice and professional the staff was because I didn’t expect that honestly so I had to make it my business to leave a review and put a shot out to Lilly and Ryan that are awesome workers and I hope they get a raise and recognized that they are amazing people and workers and actually care..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bethlehem, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bethlehem, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 691-7730.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Bethlehem, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Broadway Street?
The drive-thru is open every day from 10:00 AM to 1:00 AM.
Is the Broadway Wendy's location open for dine-in and delivery?
Yes, this Wendy's location serves dine-in customers and also offers delivery where available.
Does this Wendy's serve breakfast, and what options are available?
Yes, this Wendy's location in Bethlehem, PA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I access the Wendy's menu and see pricing for this location?
You can view the menu and pricing by visiting https://order.wendys.com or using the Wendy's mobile app and selecting this location.
What payment methods are accepted at Wendy's on Broadway Street?
They accept American Express, cash, Discover, Mastercard, and Visa.
Where is this Wendy's located and how can I contact them directly?
Wendy's is located at 308 Broadway Street, Bethlehem, PA 18015. You can call them directly at (610) 691-7730.
Are there any nearby landmarks or interesting places around Wendy's Broadway location?
Yes, nearby you can find the historic Flatiron Building and the Southside Flatiron restaurant, which are great to visit before or after your meal.
What nearby services can customers access around Wendy's Broadway?
Customers have convenient access to Wells Fargo Bank, UPS Access Point location for shipping needs, and CVS Pharmacy for medical and shopping needs.
Are there entertainment or social organizations near Wendy's on Broadway Street?
Yes, in the vicinity you'll find community organizations like Humanitarian Social Innovations and Morning Star Rotary of Bethlehem, plus radio station Wdiy 88.1 FM.
How can I give feedback or contact Wendy's customer service for this location?
You can provide feedback via the Customer Care team through Live Chat, call 888-624-8140, fill out the Wendy's Customer Satisfaction Survey online, or call the location directly at (610) 691-7730.