Dunkin'

3.1
321 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bethlehem, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
1910 Stefko Blvd, Bethlehem, PA
18017, United States

Hours

Reviews

3.1
321 reviews
5 stars
108
4 stars
49
3 stars
42
2 stars
27
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of urgency.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong drink types.

Speed of Service

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several reviews highlighted cleanliness issues, with some describing the location as dirty and unkempt.

Product Quality

Mixed feedback on food and drink quality, with some customers expressing dissatisfaction with the taste and freshness.
  • RS
    Ricky Smith
    Nov 1, 2025
    1.0
    Unprofessional. Have you waiting in the drive thru and won’t say “I’ll be with you In a moment”
  • MF
    Marc F
    Oct 25, 2025
    3.0
    No issue with employee interactions but the food and drinks are very inconsistent. I ordered a frozen chocolate and it was all liquid before I got home 3 minutes down the road.
  • CD
    Carmen Diaz
    Aug 29, 2025
    2.0
    On Friday August 29 2025 at 1pm there the service of customer wasn't on hold for no apparent reason the girl was rude. I decided to return in an hour when returning there were 3 people inside but doors closed. At the drive thru she had an attitude taking the orders. Making people wait more. This was the worst customer service I ever seen at Duncan Donuts. Just awful!
  • MB
    Maryann Beck
    Aug 28, 2025
    3.0
    The inside of this Dunkin’ Donuts is nice and spacious. The service was quick and efficient and the workers were extremely pleasant. I’m just wondering why the donuts are so tiny!!! I was going to get chocolate and vanilla frosted and they were so small. I couldn’t believe it. More money for a doughnut these days and super tiny. I worked for Dunkin’ Donuts in the 90s and donuts were big and fluffy and moist, but not much better than three munchkins put together.
  • JJ
    Jocelyn Jones
    Aug 19, 2025
    1.0
    Long drive thru line . Don’t follow specification on orders . I paid 29$ for 2$ service and food . Won’t be returning

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Bethlehem, PA?

Dunkin' in Bethlehem, PA is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Bethlehem offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.