Arby's

3.8
507 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3020 Easton Avenue, Bethlehem, PA
18017, United States

Hours

Reviews

3.8
507 reviews
5 stars
232
4 stars
118
3 stars
56
2 stars
33
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and providing excellent customer service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Service Speed

Several reviews highlighted long wait times, particularly at the drive-thru, with some customers expressing frustration over delays.

Cleanliness Issues

Multiple reviews mentioned cleanliness problems, including dirty bathrooms and unkempt dining areas.

Management

The manager received positive feedback for being attentive and supportive, although there were also mentions of poor management practices.
  • VM
    Vivian Makin
    4 days ago
    2.0
    Stood at the counter for 10 minutes. No one came up front. Then 2 cars pulled up to the drive thru & the 1 staff member took their orders and ignored me. I left without buying anything and took my business elsewhere.
  • JJ
    Jaden
    Nov 26, 2025
    5.0
    The staff was very friendly and this allowed for the experience to be pleasant.
  • AM
    Aaron McDuffie
    Nov 20, 2025
    5.0
    The manager lady was great she got my order to me fast and I was excited to try the new steak bites. And I must say was amazing.
  • DB
    Don Berkhimer
    Nov 17, 2025
    1.0
    I witnessed the female general manager and the manager smoking cigarettes outside then they came inside and started handling food totally unacceptable and aging safe food handling
  • GB
    Go Birds
    Oct 17, 2025
    5.0
    Staff was amazing and I loved my steak bowl.