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Arby's

3.8
(511 reviews)
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Business Details

3020 Easton Avenue, Bethlehem, PA
18017, United States
(717) 224-1811
http://www.arbys.com/locations/us/pa/bethlehem/3020-easton-avenue/store-8687
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3020 Easton Avenue, Bethlehem, PA
18017, United States

Hours

Reviews

3.8
511 reviews
5 stars
235
4 stars
118
3 stars
56
2 stars
33
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times at the drive-thru and counter, with some leaving without placing orders due to lack of attention from staff.

Staff Performance

While some reviews praised friendly and helpful staff, others noted instances of rudeness and poor service, indicating inconsistency in employee behavior.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals, while others received cold or poorly prepared items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty bathrooms and sticky floors, which detracted from the overall experience.

Management Praise

The manager, Renee, received positive mentions for her hands-on approach and support for staff, contributing to better customer experiences.
  • CR
    Charlie Rod
    6 days ago
    5.0
    Drive Tru is timely...
  • RH
    Ron Hari
    Feb 23, 2026
    5.0
    Absolutely delicious
  • ES
    Erin Schulberger
    Feb 7, 2026
    1.0
    Waited so long at the drive through that we finally parked and went in. Only one other customer, so not sure why we couldn't get waited on in the drive through. Worst service ever. Will not be back.
  • VM
    Vivian Makin
    Jan 8, 2026
    2.0
    Stood at the counter for 10 minutes. No one came up front. Then 2 cars pulled up to the drive thru & the 1 staff member took their orders and ignored me. I left without buying anything and took my business elsewhere.
  • JJ
    Jaden
    Nov 26, 2025
    5.0
    The staff was very friendly and this allowed for the experience to be pleasant.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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