Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with many customers receiving cold or improperly prepared items.
Cleanliness Concerns
Numerous reviews highlighted unsanitary conditions, including dirty dining areas and improper food handling.
Staff Attitude
Many customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Dining Room Access
The dining room was often reported as closed during operating hours, frustrating customers.
SS
Spencer
Nov 17, 2025
1.0
Ordered ahead on app, drove 8 minutes there. Had to wait 10 after arrival. DRY stale buns, STALE COLD burger, nugs cold stale, COLD FLOPPY OLD FRIES, literally given trash expired food. & I had to wait for the old garbage. Complete disaster.
WW
WalkinDude08
Nov 9, 2025
1.0
I waited over 10 minutes at the drive thru window today with no acknowledgement or comment from the staff. After multiple cars honked behind me and two left due to the excessive wait, I called the store. I was immediately insulted and called profanities by the drive thru attendant, and refused service. When I called back, both the male drive thru attendant and a female on duty verbally berated and insulted me, insulted my wife and myself, and again refused service. Afterwards, over the span of the past 6 hours, employees from this location have called my number to harass and insult me even further. One even left a voicemail with a racial slur. As a disabled veteran two days before Veterans Day, this isn’t the Wendy’s I have frequented hundreds of times. Don’t bother with this location, they don’t want your business and will harass you at 1:30 in the morning if you dare expect them to perform their jobs to the minimal standard.
BG
brandon garlock
Nov 1, 2025
2.0
I am a general supporter of this Wendy's. But closing at 9:15 on a Saturday when website says open till midnight is not cool.
JW
Jeremy Wytiaz
Oct 31, 2025
1.0
Horrible service. Waited in drivethru for 25 minutes with ONE car in front of me. I should have left honestly. I have no idea how that could happen. They need to hire new people ASAP
DH
Doug Hartog
Oct 31, 2025
1.0
Dining room not open at 4:00pm on a Friday. Someone yelled through the door “drivethru” at us.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bethel Park, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bethel Park, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (412) 831-0633.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bethel Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Bethel Park, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 5055 Library Rd., Bethel Park currently open?
Yes, this Wendy's location is currently open to serve customers.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Thursday and Sunday from 8:00 AM to 11:00 PM, and on Friday and Saturday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner meals.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's mobile app or their website at https://order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is it possible to dine inside or use the drive-thru at this Wendy's?
Yes, this location offers dine-in seating, a drive-thru service, and delivery where available.
How can I provide feedback or contact the Wendy's at Bethel Park?
You can reach the location directly at (412) 831-0633 or contact Customer Care via live chat or phone at 888-624-8140 through the Wendy's contact page.
What nearby places can I visit before or after dining at this Wendy's?
Nearby you can find Rite Aid pharmacy for your health needs, Starbucks coffee shop for a beverage, and Giant Eagle grocery store for shopping.
Are there any nearby automotive services around this Wendy's?
Yes, Pep Boys Auto Service & Tires and Firestone Complete Auto Care are close by for tire and brake services, convenient if you need car maintenance with your visit.
Which financial services are conveniently located near this Wendy's?
Nearby financial services include PNC Bank, Chase Bank, LibertyX Bitcoin ATM, and Coinstar for easy access to banking and financial transactions.