Wendy's

2.8
940 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5055 Library Rd., Bethel Park, PA
15102, United States

Hours

Reviews

2.8
940 reviews
5 stars
228
4 stars
154
3 stars
115
2 stars
88
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with many customers receiving cold or improperly prepared items.

Cleanliness Concerns

Numerous reviews highlighted unsanitary conditions, including dirty dining areas and improper food handling.

Staff Attitude

Many customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Dining Room Access

The dining room was often reported as closed during operating hours, frustrating customers.
  • SS
    Spencer
    Nov 17, 2025
    1.0
    Ordered ahead on app, drove 8 minutes there. Had to wait 10 after arrival. DRY stale buns, STALE COLD burger, nugs cold stale, COLD FLOPPY OLD FRIES, literally given trash expired food. & I had to wait for the old garbage. Complete disaster.
  • WW
    WalkinDude08
    Nov 9, 2025
    1.0
    I waited over 10 minutes at the drive thru window today with no acknowledgement or comment from the staff. After multiple cars honked behind me and two left due to the excessive wait, I called the store. I was immediately insulted and called profanities by the drive thru attendant, and refused service. When I called back, both the male drive thru attendant and a female on duty verbally berated and insulted me, insulted my wife and myself, and again refused service. Afterwards, over the span of the past 6 hours, employees from this location have called my number to harass and insult me even further. One even left a voicemail with a racial slur. As a disabled veteran two days before Veterans Day, this isn’t the Wendy’s I have frequented hundreds of times. Don’t bother with this location, they don’t want your business and will harass you at 1:30 in the morning if you dare expect them to perform their jobs to the minimal standard.
  • BG
    brandon garlock
    Nov 1, 2025
    2.0
    I am a general supporter of this Wendy's. But closing at 9:15 on a Saturday when website says open till midnight is not cool.
  • JW
    Jeremy Wytiaz
    Oct 31, 2025
    1.0
    Horrible service. Waited in drivethru for 25 minutes with ONE car in front of me. I should have left honestly. I have no idea how that could happen. They need to hire new people ASAP
  • DH
    Doug Hartog
    Oct 31, 2025
    1.0
    Dining room not open at 4:00pm on a Friday. Someone yelled through the door “drivethru” at us.

Frequently Asked Questions About Wendy's

Is Bethel Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.