Business Details
About
Mexican Restaurant
Chipotle Bensalem is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
771 reviews
5 stars
235
4 stars
77
3 stars
59
2 stars
37
1 star
363
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional service, with many expressing frustration over staff attitudes and lack of assistance.
Food Quality
Numerous reviews highlighted issues with food quality, including stale ingredients, poorly prepared items, and inconsistent portion sizes.
Cleanliness
The establishment was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Order Accuracy
Many customers experienced problems with incorrect or incomplete orders, leading to dissatisfaction and complaints about service.
Operational Issues
The location frequently switched to 'online orders only', causing confusion and frustration among customers who arrived expecting to order in person.
- SGSteven Gilardi2 days ago4.0They were very helpful getting spoons from the back for us and they brought us a cup of ice because the machine was empty. Great service
- DRD RizzleNov 8, 20251.0Im amazed this place still open. I love Chipotle this the only one that is consistently terrible. Lmao they always putting a sign up and closing randomly. Always out of stuff. Workers always look like they gonna jump off a bridge soon. Just travel the 10 mins to any other Chipotle and save yourself the trouble.
- CSCharles ShawOct 2, 20251.0Told me they didnt have chips... even though I was looking at chips. Told me they were for online orders... im tired of Chipotle with their bad customer service treating me like im in a soup kitchen begging for reasonable portions... I'm officially never going back to Chipotle!
- DDDSep 25, 20251.0I ordered for pickup. When I got home the bowl was missing half the items I put in! The sticker said it and I paid extra but no sour cream, cheese, vegetables, guacamole, adobe ranch or corn. I had a prior bad experience of walking in and workers being rude so I wanted to avoid any interactions. Now, I will never go back. Will drive the extra time to go to another location or stop chipotle all together!
- EZEdgard ZayasSep 22, 20251.0Chipotle isn’t what it used to be. Tables are always unclean and service has horrifically declined. The overall dining in experience is cold… which wasn’t the case before it used to be warm and for almost 2 years I’ve noticed if you happen to work a full-time job and can only dine in the evening - you’ll probably be so disappointed every visit at this Chipotle location. After tonight’s visit - I think I will reroute to another location in hopes that it won’t be as unpleasant as this location has felt coming the past 2 years. The worst part is that they tell will tell you “there isn’t ____ anymore/any left” and just stare at you like it isn’t an issue and aren’t they suppose to refill the food stations. There’s been times for example there is no steak, corn, chips, or even cheese LOL. I hate to write this sad review since I’ve been loving Chipotle for about 10 years now but y’all gotta please do better!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Bensalem serve?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Bensalem?
It is located at 2307 Street Rd, Bensalem, PA 19020, United States.
What are the operating hours of Chipotle Mexican Grill in Bensalem?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Bensalem offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Bensalem online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in Bensalem welcoming to LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers and promotes inclusivity.
What nearby places can I visit after dining at Chipotle Bensalem?
After your meal, you might visit nearby spots like Finish Line Cafe for more dining options, Sephora for beauty shopping, or relax at LoveYou Sacred Spa for a holistic experience.
Are there convenient automotive services near Chipotle Bensalem?
Yes, nearby automotive services include Midas for repairs, AutoZone for parts, and Jiffy Lube for oil changes, all within the area for your convenience.
Can I find financial services close to Chipotle Mexican Grill in Bensalem?
Yes, Wells Fargo Bank and H&R Block are nearby for banking and financial services.
Are there other dining options near Chipotle in Bensalem?
Yes, nearby dining options include Pizza Hut for pizza, Honest for Indian vegetarian cuisine, and Friendly's for American food and ice cream.