Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
532 reviews
5 stars
318
4 stars
125
3 stars
46
2 stars
14
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while many praise friendly and efficient service, others report poor customer service and mistakes with orders.
Food Quality
Food quality is generally appreciated, with many customers enjoying the burgers and ice cream, though some have noted inconsistencies in freshness and preparation.
Cleanliness
The cleanliness of the establishment is inconsistent; some reviews highlight a clean environment, while others mention dirty tables and unsanitary conditions.
Drive-Thru Efficiency
The drive-thru service is often noted for being quick and efficient, although there are complaints about the handling of online orders and long wait times during busy periods.
Parking Issues
Several customers have pointed out problems with the parking lot and drive-thru layout, indicating it could use improvements.
- JRJoe RaymondOct 19, 20253.0My mom is 88 years old and has arthritis.She does well accept carrying heavy items. She ask the worker to help her take a large ice cream cake from the bottom of the freezer to the counter and the worker would not help. Also the worker would not help take it to her car right outside the door.
- HCHaley ColaizziSep 26, 20255.0Very good and fresh food and ice cream! The staff is super friendly and works very well and quickly!
- BBBrianSep 25, 20255.0Always up for a cone. My partner trys all of the new concoctions, I'm happy with a small cone either flavour. Great location.
- AHAlexander HainesSep 24, 20255.0I was excessively overdressed when I went to this riggity roo ahh restaurant, and the entire staff stared at me. I didn't order anything, but I had already been on the phone with a staff member there, and she ameliorated my experience greatly. She explicitly explained menu items to me and made the environment better in every way. Because of her, my experience was greatly improved, and even though I didn't order anything, I was satisfied with my visit. Thank you for enhancing my dairy queen experience, Adia.
- MKMrs. K.S.Aug 11, 20254.0If you order online, you have to go in to get your order. WILL NOT GIVE IT TO YOU THROUGH DRIVE THRU NO MATTER HOW SLOW OR BUSY THEY ARE! If I wanted to go in, I wouldn't have ordered online!! They claim that they can't have the drive thru lane backing up?? Well, online orders are placed ahead of time, and all orders should be made according to the time placed. Can't say how many times there has been more chattering than working in this place, especially during the times when the younger employees are there. How about that issue gets fixed so everything else can run more efficiently!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 33 Fayette Ave, Belle Vernon, PA, 15012-1666, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru and seating available?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can customers order food online or via a mobile app?
Yes, customers can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
How can I contact Dairy Queen Grill & Chill by phone?
You can reach Dairy Queen Grill & Chill at +1 724-929-3342.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Community Bank Park for outdoor activities, Duritza's Market for grocery shopping, and St. Sebastian Parish for religious services.
Are there convenient gas stations or convenience stores near Dairy Queen Grill & Chill?
Yes, there are nearby options including bp, a gas station and convenience store, and 7-Eleven, which offers convenience items and gas.
What other fast food or dining options are close to Dairy Queen Grill & Chill?
McDonald's and Fox's Pizza Den are nearby fast food restaurants for customers who want additional dining choices.