Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Several customers reported issues with food quality, including overcooked items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews mentioned that the restaurant was dirty and not well-maintained.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific staff members for their helpfulness and friendliness.
Operational Issues
Customers expressed frustration over early closing times and incorrect order handling.
BB
Ballmom13
Jan 2, 2026
1.0
So tired of ordering blizzards and then showing up to get them and being told they are out of what we ordered. How are you out of multiple flavors from your app?
JD
Jillian DeMarino
Dec 28, 2025
1.0
At 8:24pm their grill is off. Can't order a burger, only fried foods. Why is your grill off almost 45 minutes before closing time? We left and went somewhere else.
DL
Dominic Lawrence
Dec 14, 2025
3.0
Place was OK. My blizzard was as expected (good), however, the place was dirty, small, and there were little kids screaming and slobbering on everything. Probably won't be back.
GG
Geo
Dec 10, 2025
5.0
Good overall experience. Quick service. Hot food, nice crispy fries and chicken. I do buy ice cream here but have never bought lunch. I should be back.
JJ
JAilbr3k711
Nov 10, 2025
1.0
I genuinely think every single employee here including management need to be re-trained. I have never received a single order here that was correct and/or handled with care. This company genuinely needs to be more careful with who they hire and I strongly recommend driving an extra few mins to the rochester PA location as they are much more mindful of the work they are doing. I have had to receive a refund on every order i’ve placed here and I’m at the point where I’m done with this place. Dairy queen, they are losing you money. And this is coming from someone who’s been in the service industry for 10 years. Insane.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Beaver, PA?
Dairy Queen Grill & Chill is open Monday through Thursday from 11:00 AM to 9:00 PM, and Friday through Sunday from 11:00 AM to 9:15 PM. Holiday hours may vary.
Where is Dairy Queen Grill & Chill located?
It is located at 1115 3rd St, Beaver, PA 15009-2035, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill have outdoor seating and is it family-friendly?
Yes, it offers outdoor seating, is wheelchair accessible, welcomes families and children, and is family-friendly.
Can customers place mobile orders or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and receive mobile deals through their app or online.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, they offer a drive-thru service for convenient pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include DiPetro's farmers market for fresh flowers and gifts, The Salon on 3rd for hair and beauty treatments, and The Beaver Travel Center for travel services.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include APlus convenience store with fast food and 7-Eleven convenience store offering food and drinks.
How can nearby financial and insurance services assist customers visiting Dairy Queen Grill & Chill?
Nearby services like Ameriprise Financial and Thomas Chickness - State Farm Insurance Agent can help customers with financial advice or insurance needs, possibly while waiting for their order or during a visit.
Where can customers find information and exclusive deals about Dairy Queen Grill & Chill?
They can download the Dairy Queen app for exclusive deals and visit the official website or Facebook page for updates.