Many customers reported poor service, with staff being rude, unhelpful, or inattentive during their visits.
Food Quality
Several reviews mentioned issues with food quality, including overcooked items, incorrect orders, and unsatisfactory preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices among staff.
Ice Cream Quality
The ice cream received mixed reviews; while some enjoyed it, others felt it lacked quality and consistency compared to previous experiences.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the cost was high relative to the quality and portion sizes of the food.
JJ
JAilbr3k711
Nov 10, 2025
1.0
I genuinely think every single employee here including management need to be re-trained. I have never received a single order here that was correct and/or handled with care. This company genuinely needs to be more careful with who they hire and I strongly recommend driving an extra few mins to the rochester PA location as they are much more mindful of the work they are doing. I have had to receive a refund on every order i’ve placed here and I’m at the point where I’m done with this place. Dairy queen, they are losing you money. And this is coming from someone who’s been in the service industry for 10 years. Insane.
JS
Jason Sherd
Oct 21, 2025
5.0
Great place to go to get ice cream and food great place to hang out with friends
AB
al buck
Oct 13, 2025
4.0
Who could say no to a peanut butter perfa.
MM
Melissa
Oct 10, 2025
1.0
Why they charge extra for stewberry bannana blizzard. When all it is is a bannana split with less stuff in it
LW
Louise Wargo
Sep 28, 2025
1.0
Tried to eat in but was disgusted by the fact that the guy making the cheeseburgers thought that it was okay to just grab a slice of cheese with his bare hands and slap it on that meat like he was cooking at home for himself. Seems to be a trend in alot of places.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Beaver, PA?
Dairy Queen Grill & Chill is open Monday through Thursday from 11:00 AM to 9:00 PM, and Friday through Sunday from 11:00 AM to 9:15 PM. Holiday hours may vary.
Where is Dairy Queen Grill & Chill located?
It is located at 1115 3rd St, Beaver, PA 15009-2035, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill have outdoor seating and is it family-friendly?
Yes, it offers outdoor seating, is wheelchair accessible, welcomes families and children, and is family-friendly.
Can customers place mobile orders or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and receive mobile deals through their app or online.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, they offer a drive-thru service for convenient pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include DiPetro's farmers market for fresh flowers and gifts, The Salon on 3rd for hair and beauty treatments, and The Beaver Travel Center for travel services.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include APlus convenience store with fast food and 7-Eleven convenience store offering food and drinks.
How can nearby financial and insurance services assist customers visiting Dairy Queen Grill & Chill?
Nearby services like Ameriprise Financial and Thomas Chickness - State Farm Insurance Agent can help customers with financial advice or insurance needs, possibly while waiting for their order or during a visit.
Where can customers find information and exclusive deals about Dairy Queen Grill & Chill?
They can download the Dairy Queen app for exclusive deals and visit the official website or Facebook page for updates.