Super-Premium Ice Cream
Only a handful of ice cream manufacturers can tout "Super-Premium" and Katie's Korner is one of them. Super-Premium is not just a catchy marketing term, it is an FDA regulated industry designation only used by manufactures whose ice cream contains 14-16% butterfat and minimum overrun (the air whipped in). Katie's Korner Super-Premium stands above the competition in taste, texture and ingredients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.