Dunkin'

3.6
499 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bangor, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
439 Blue Valley Dr, Bangor, PA
18013, United States

Hours

Reviews

3.6
499 reviews
5 stars
214
4 stars
109
3 stars
55
2 stars
21
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and missing components, leading to frustration.

Speed of Service

Customers noted long wait times, particularly in the drive-thru, and inconsistent service speed, with some praising quick service while others reported significant delays.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness and Environment

The location received some positive remarks for cleanliness and a pleasant environment, but this was overshadowed by negative experiences related to service.
  • CC
    Carrera
    1 day ago
    1.0
    Would give zero stars if I could. Absolutely not worth spending my money there anymore, every time I go the coffee tastes burnt and is never made properly, I just left a few minutes ago and when I go to eat the wrap I got its completely cold and difficult to even bite into. The people giving you your order hardly even communicate or look at you because they are too busy in the middle of their conversations that aren’t meant for work. Won’t be going there again and rather drive out of the way to wind gap instead because these are always constant issues. Don’t waste your time
  • AP
    A P
    Nov 6, 2025
    1.0
    If I could give ZERO stars I would. This is literally one of the WORST DD I have ever been to. Attitude via the drive through people. Coffee cold at least 80% of the time. Plus, flavors you don't even ask for. Like going back to the same relationship that has failed you over and over again and each time you think it will work out. Absolutely HORRIBLE!!!! Raise the wage and get better people. UGH!
  • JR
    Julius Roberts
    Nov 3, 2025
    1.0
    I’m extremely disappointed and angry with the service I received. The customer service was downright rude and nasty completely uncalled for. Not only was I disrespected, but my entire order was messed up from start to finish. This is beyond unacceptable, and I expect this issue to be handled immediately.
  • AA
    Adriana
    Oct 29, 2025
    1.0
    Terrible costumer service! The manager that works there is always extremely rude and I will not be going back
  • CB
    Corina Bishop
    Oct 7, 2025
    1.0
    Service is absolutely horrible. This crazy dog named Mackenzie or Makayla had nothing but attitude about my order. Then she throws my bag at me. I proceed to check my order and it’s not even the correct order. I tell her that this order is not correct and what I ordered and she snatched the bag out of my hand signing and talking to herself. Her boss asked her what was wrong and she pointed at me, cursing and swearing at me. Her Boston tells her to go in the back and chill out. On the way to the back, she’s punching the metal refrigerator or oven. Dunkin’ Donuts needs to find better associates. This was the most horrible experience I’ve ever had a Dunkin’ Donuts, literally ordering breakfast. I will definitely not be going here again.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Bangor, PA?

Dunkin' in Bangor, PA is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' offers curbside pickup and delivery services for your convenience.