Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 77 East City Ave in Bala Cynwyd is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,178 reviews
5 stars
665
4 stars
303
3 stars
113
2 stars
36
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their attentiveness and willingness to resolve issues.
Food Quality
While some customers enjoyed the burgers and fries, others reported inconsistencies in food preparation and quality, including issues with soggy fries and incorrect orders.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Wait Times
Several reviews mentioned long wait times for food, particularly during busy periods, leading to frustration among customers.
Pricing
Customers expressed concerns about high prices relative to the quality of food, with some feeling that the value did not meet their expectations.
- KBKarl Barnes1 day ago5.0The burgers & fries are still the best tasting of all the burger joints. But, to either my surprise or dismay, i learned they use peanut oil to cook with! I have to research the health implications eating foods cooked in peanut oil. Still taste friggin amazing 🤩
- DBDt BrowniesNov 9, 20254.0Lil vibrant group might i add but my service was okay plus they gave alot of fries
- SRSteph ROct 25, 20255.0Delicious burgers and cajun fries. The shake was great too. They got my order wrong so check your order. but they fixed it with no issue and made me fresh fries. So it did take longer than I expected.
- ATAnh TangOct 8, 20255.0I’ve been going to this location for a couple years now. I can’t rave about it enough. Super courteous, friendly, and hardworking staffs. They’re efficient and yet are able to keep an upbeat atmosphere not only amongst each other but with customers as well. They apologized on multiple occasions for the “wait.” It was barely a wait. I asked if they have a Coke Zero (which unfortunately don’t have) so I passed on it. While a staff member was leaving to end their shift, they passed by me and asked if I got my coke. It was such a small gesture but really goes to show how much they take care of the customers.
- MDMalcolm DonckersSep 30, 20251.0My receipt shows a lot more than what my burger ended up having. Please see pictures. I didn’t make a fuss as I didn’t pay for the toppings. However I asked for 5 toppings of which I got one.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 77 East City Ave accept reservations?
No, Five Guys at 77 East City Ave does not accept reservations.
What are the operating hours of Five Guys in Bala Cynwyd?
Five Guys is open daily from 10:00 AM to 11:00 PM.
Can I order delivery from Five Guys in Bala Cynwyd?
Yes, delivery is available daily from 10:00 AM to 10:30 PM. You can order online at https://order.fiveguys.com/location/bala-cynwyd/menu.
Does Five Guys offer in-store pickup?
Yes, in-store pickup is available at this location.
What are some popular menu items at Five Guys Bala Cynwyd?
Popular items include hamburgers, cheeseburgers, fries, milkshakes, hot dogs, and the veggie sandwich, all customizable with numerous toppings and sauces.
Does Five Guys Bala Cynwyd accommodate dietary restrictions, such as gluten-free options?
Five Guys offers sandwiches without buns via wraps or bowls. However, some items like buns and certain sauces contain gluten; cross-contamination is possible, so please consult their allergen information.
What payment methods are accepted at Five Guys in Bala Cynwyd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Bala Cynwyd family-friendly and accessible?
Yes, the restaurant welcomes children, has high chairs, wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Five Guys Bala Cynwyd?
You can visit the Bala Cynwyd Shopping Center, Olive Garden Italian Restaurant for more dining options, or shop at Men's Wearhouse and Foot Locker nearby.
Are there convenient financial services near Five Guys Bala Cynwyd?
Yes, a Wells Fargo ATM is located nearby, making it easy to access cash if needed when visiting Five Guys.
Where can I find beauty and wellness services close to Five Guys Bala Cynwyd?
Several beauty salons such as Phenix Salon Suites, Sapphire Sky Salon, and Hair Studios like Radiant Allure Hair Studio are nearby for your wellness needs.