Chipotle Mexican Grill

2.7
230 reviews
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About

Mexican Restaurant
Chipotle Audubon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
717 S Trooper Rd, Audubon, PA
19403, United States

Hours

Reviews

2.7
230 reviews
5 stars
68
4 stars
23
3 stars
14
2 stars
18
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, with staff exhibiting rude behavior and a lack of professionalism.

Food Quality

Customers frequently report issues with food quality, including stale items, incorrect orders, and concerns about freshness.

Cleanliness

The restaurant is often described as dirty and unkempt, with complaints about unsanitary conditions.

Portion Sizes

Many customers express dissatisfaction with portion sizes, noting they are smaller than expected compared to other locations.

Management Issues

Several reviews suggest a lack of effective management, leading to disorganized service and employee dissatisfaction.
  • JP
    Jonathan Potts
    Jan 2, 2026
    1.0
    This is hands down the worst Chipotle and restaurants I've ever been to. Twice I've been here, twice they were out of Pico de gallo, sour cream, corn and more. They look at you and mumble 'we out of that'. Go get more then, no way you have no more in the back, lazy as all hell. Won't ever be back here again. Get some staff that will speak to the customers and be ready to help them out. Every here looks like they are about to jump off a bridge. Building also has food scraps all over because staff doesn't clean up. Fix your store. Wish I could give 0 stars. Way to expensive for this sort of behavior and poor food. *edit: got hone and fou d they never put beans on my food. Worst service ever.
  • CS
    Carry me along to Sea
    Dec 28, 2025
    5.0
    We have yet to have a bad meal at any Chipotle location we’ve visited. Speaks for their consistency. Being a “you choose the fixings” style makes it easy to customize for those in your group. We’ve tried all the various offerings and liked all. Those in our family needing to eat gluten free find this a safe and dependable place to go. More than adequate portion and decent value puts us in the repeat category!
  • AL
    Alex Lee
    Dec 20, 2025
    1.0
    They got of bunch of people with a bad attitudes making the food, skimping out on the meat and their soda machine doesn’t work.
  • DK
    David King
    Dec 17, 2025
    1.0
    For once I said I would treat myself to lunch (a kids build-your-own meal). I schedule pick up for 12:30. It is currently 12:50. I am simply writing this out or boredom and in hopes they can increasing staffing here so it’s not 3 people trying to fulfill the lunchtime rush orders. Will not be treating myself to lunch at Chipotle again :(
  • CC
    Chris Chambers
    Dec 10, 2025
    2.0
    Mostly rude disgruntled employees. Don’t like your job? Quit and get a new one. Used to like and go to this place a lot. Learned to not like it. Place is usually dirty and unkempt. Where’s the manager? I took the last fork. The GM need to be held responsible too. I’ll try the wrong that just opened down the street. Fingers crossed. Free hair and queso there so they say.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Audubon serve?

Chipotle Audubon offers customizable Mexican-style dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 717 S Trooper Rd, Audubon?

Chipotle Mexican Grill in Audubon is open daily from 10:45 AM to 11:00 PM.