Chipotle Mexican Grill

2.8
536 reviews
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About

Mexican Restaurant
Chipotle Ardmore Main Line is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
133 W Lancaster Ave, Ardmore, PA
19003, United States

Hours

Reviews

2.8
536 reviews
5 stars
149
4 stars
81
3 stars
50
2 stars
44
1 star
212

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is consistently reported as dirty, with filthy tables and unkempt dining areas.

Service Quality

Customers frequently mention rude and unprofessional staff, with many experiences of poor customer service.

Food Quality

The food is often described as cold, lacking flavor, and sometimes undercooked, leading to numerous complaints about food safety.

Order Accuracy

Many reviews highlight issues with incorrect orders and missing ingredients, contributing to customer dissatisfaction.

Atmosphere

The overall atmosphere is negatively impacted by loud music and the demeanor of the staff, making for an unpleasant dining experience.
  • MM
    Machado
    3 days ago
    1.0
    The nastiest place to eat in Ardmore!! Came for the Macros, left with a Friday night date on the toilet. Carne Asada taste like it's boiled in two day old hot dog water, and every ingredient is problematic: either overcooked rice with too much oil, undercooked black beans, peppers and onions burnt to the crisp. Staff are careless, incompetent, and rude. Trash is overfilled, and tables smeared with sauces. Avoid the bathrooms because they never get washed. This place is a dump, all the residents know it, and it shows on the health inspections. Ardmore Chipotle is the worst!!!
  • KD
    karina draznina
    Nov 13, 2025
    1.0
    Went to Chipotle on my lunch break — horrible attitude from the staff. How are you THAT miserable. Youre gonna catch an attitude just because I’m listing my toppings one by one so you don’t mess up the order I'm paying for ? Your attitude was so bad your coworker had to tell you to chill out and stop REPEATEDLY and you still messed up my order. THIS COULDVE BEEN DUE TO AN ALLERGY, not even just bc I don't want something. Then you continued to shout after I had already walked away. girl, you’re on the clock, not me. Fix your attitude — life will be a lot easier for you. There’s no reason to act that way, especially as a grown adult.
  • TA
    Tanya Amatori
    Nov 9, 2025
    1.0
    Update. I responded to Chipotle and reached out to them like they asked so they can help. It is a waste of time and effort. They responded by email saying that they will tell their team to stock ingredients. Should not be up to the customer to inform them that their restaurant doesn't serve salad. They've successfully lost a customer. I arrived at 11: 55 to get lunch. They open at 10:45 and they did not have the salad ready. Does not take much work to open up a bag of greens. She told me to come back later. Needless to say, I'll just go to Trader Joe's and grab a salad. It is not difficult to have greens on hand.
  • MZ
    Mandi Z
    Nov 4, 2025
    1.0
    Terrible! They had no chicken and no steak, only very tough carnitas. Staff was not pleasant, didn’t seem to care that they didn’t have food. The place is disgusting, tables were dirty. Totally filthy and the floors were wet. If they can’t wipe off tables imagine how dirty the area is where they cook the food? I will never go to a chipotle again. For the price one may as well go to a nicer full service restaurant. Horrible. Makes me sick thinking about it.
  • BR
    Big Red
    Nov 1, 2025
    5.0
    10/10 — the staff are super helpful and the food is always hot and delicious! One thing I’ve learned from coming here is that they have portion sizes for the meats, which honestly isn’t bad. I did overhear a few people getting upset about how “small” the scoop was, but as a former employee, I know there are certain rules that have to be followed — customers only get a full scoop, no more, no less. I’ve also seen some people be rude to the staff, and that’s not fair. If you want respect, you’ve got to give it too! Overall, great experience — I really appreciated how patient and kind the staff were.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Ardmore specialize in?

Chipotle Mexican Grill in Ardmore offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients following their 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill on Lancaster Ave in Ardmore?

Chipotle Mexican Grill is open every day from 10:45 AM to 10:00 PM.