Chipotle Mexican Grill

Reviews

• SB

  Sam Bourne

  4 days ago
  1.0
  Bowl portion sizes are ridiculously small. Came here a month ago and the supervisor even tried to charge me double meat when his coworker made my bowl a normal portion. Once I told him it's not double meat and I didn't ask for that, he instructed his coworker to watch his portion sizes when making them. Came back tonight and my bowl was half full and I'm still hungry after eating. Seems like they have a goal to portion as little as possible while overpricing their food to begin with.
• KM

  Kaeli McShane

  Dec 22, 2025
  1.0
  young guy working who moved at the pace of a turtle. ran out of guac at 6:45 and we stood in line for probably 20 mins. talked faster than they worked.
• EN

  Eileen Noland

  Dec 11, 2025
  1.0
  Skip this chipotle, just find a different location. The rice was undercooked to the point it was crunchy, and on top of that there was a bug inside of my bowl. Do not come here.
• AG

  Angelo Georgetti

  Dec 9, 2025
  1.0
  The worst Chipotle experience I have ever had. The late night crew habitually forgets items from my order, which I always need to double-check before I leave the store. Last night, though, as you can see in my photo, there were around 50 patrons in the store, around 40 waiting in line on the left and 10 couriers waiting to pick up food. There were exactly three team members working the entire location and I watched as two of the three abandoned their posts and walked away, essentially leaving no one at the register, at the grill, or actively trying to serve customers. I noticed a woman patiently waiting with her children for her food and when she finally received her order, I asked her how long she had been waiting and she said, "50 minutes." 50 min wait for a to-go order. I was actually forced to abandon my meal due to my own time constraints. It was shocking. I will follow up with Chase to protest the charge on my credit card but such an appalling and terrible experience, especially during the holidays. Do yourself a favor and go to any of the other Chipotle locations in the area and steer clear of the embarrassment that is the Ardmore location.
• EE

  E.

  Dec 4, 2025
  1.0
  Worst Chipotle I've ever had the mispleasure of going to. Thank God it was an off ramp. No veggies, no meats, stale chips, cold queso. Asked for veggies and they said no. Asked if there's any coming.... They had to tell the back. Said it would be five minutes. It's been fifteen, still cooking. Long line now of everyone waiting. Why would you not cook the ingredients you were running low on? This is the MOST BASIC part of the job. Rude service. Slow. Helped another guest before letting me pay despite having waited FIFTEEN MINUTES ALREADY.

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