Overall, customer service received mixed reviews; while many praised the friendliness and attentiveness of staff, others reported unprofessional behavior and poor service experiences.
Food Quality
The food was frequently described as delicious and fresh, with specific mentions of items like the lamb meatballs and crazy feta being favorites.
Service Speed
Service speed varied significantly; some customers experienced quick service, while others reported long wait times and slow order processing.
Cleanliness
The establishment was generally noted for being clean, with several customers appreciating the cleanliness of the dining area and bathrooms.
Staff Attitude
Staff attitude was inconsistent; many customers highlighted friendly and welcoming interactions, while others encountered rude or dismissive behavior.
MA
Michael Anastasio
3 days ago
5.0
Replaced by usual post workout meal of chipotle because simply better food, more value and way more consistent
GL
Gia Love
3 days ago
5.0
Just wanted to give a big shout out to Laylaa I had an amazing experience at CAVA
today! From the moment I walked in, the atmosphere was welcoming, but what really made my visit exceptional was the outstanding customer service from Laylaa. She took her time explaining the menu, helped me choose the perfect items, and made sure I understood all the options. Her patience, friendliness, and genuine care truly stood out.
The food was delicious, and thanks to Laylaa's recommendations, I ended up trying things I probably wouldn't have picked on my own - and I loved every bite! It's rare to find customer service this good, and she definitely made my visit a great one.
Highly recommend this location, and huge shoutout to Laylaa for going above and beyon
TT
thestickynook
4 days ago
1.0
The transgender employee that was working when I came in at 9:45 tonight November 20th 2025 was so disgustingly rude about my too good to go bowl. She took a bowl and flung 2-3 random vegetables sides in it and handed it to me. Since there was still pretty much everything left I asked if I could get some chicken. She called me ungrateful twice and her manager had to step in and calm her down. The kind of attitude you’d expect from a McDonald’s employee. Also what’s the point of having two good to go if it’s just going to be veggies? This was my dinner that I waited all night for. Shame on the ugly troll that served me tonight!
SP
Shana Patterson
4 days ago
1.0
Absolutely HORRIBLE experience here at the Cava in suburban square. The staff was unprofessional and especially the woman who took my order. She acted like I was an inconvenience. I ordered a salad and she barely put any romaine in my bowl. It barely covered the bottom of the bowl. When I asked for more, she acted like I was the most annoying person in the world and rolled her eyes to her co worker right in front of my face and didn’t seem to care that I noticed that. I wish I could give this place ZERO stars. They acted like we were an inconvenience for coming in to order something to eat. It was ridiculous. It made my whole experience there extremely uncomfortable and I couldn’t wait to leave. Even the food wasn’t made with care. The meat was on the colder side and the stations were a mess. The people who work there clearly hate their job. And I wish I could get the name of the woman who was SO rude to me but they don’t wear name tags. All I remember was she had a yellow hair wrap on her head. I will never be returning to this location ever again. Extremely disappointed.
SK
Sophia K (Sophia Knieriem)
Nov 12, 2025
4.0
I got a wrap and it was soaked which made it very messy to eat, but the food was delicious and I would go again!
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 40 Coulter Ave, Suite 175, Ardmore, PA 19003, United States.
What are the operating hours of CAVA?
CAVA is open daily from 10:30 AM to 10:00 PM.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Is CAVA accessible for wheelchair users?
Yes, CAVA has wheelchair accessible entrance, parking, seating, and restrooms.
Does CAVA offer options for vegetarians and children?
Yes, CAVA serves vegetarian options and has a children's menu, welcoming families and children.
How can I order from CAVA ahead of time?
You can explore the menu and order ahead at https://order.cava.com/stores.
What nearby places can I visit around CAVA in Ardmore?
Near CAVA, you can visit Suburban Square retail stores like Veronica Beard, francesca's, Lilly Pulitzer, and Lululemon Athletica for clothing and accessories shopping, as well as health services like Greco Orthodontics and Eric F Bernstein, MD.
Is there a convenient way to combine a visit to CAVA with other activities or services nearby?
Yes, you can enjoy a meal at CAVA before or after visiting nearby spots such as DanDan, a Taiwanese restaurant with cocktails, or stop by SylvanSkin dermatology for a consultation.
Can CAVA customers access health and medical services nearby?
Yes, several health and medical services including Greco Orthodontics, Eric F Bernstein, MD, SylvanSkin, and SEE optometrist are located near CAVA, making it convenient to combine your visit with healthcare appointments.