Five Guys

4.5
882 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3420 Pleasant Valley Blvd in Altoona is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3420 Pleasant Valley Blvd, Altoona, PA
16602, United States

Hours

Reviews

4.5
882 reviews
5 stars
624
4 stars
163
3 stars
52
2 stars
22
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and generous in portion size, though some reported issues with temperature and seasoning.

Service Experience

While many reviews highlighted friendly and helpful staff, there were several complaints about management behavior and inconsistent service quality.

Cleanliness Concerns

Some customers expressed dissatisfaction with cleanliness, particularly regarding table sanitization practices.

Pricing Issues

Numerous reviews mentioned that the prices are considered high for fast food, with some customers feeling the food did not justify the cost.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others noted issues with noise levels and staff morale.
  • MH
    Mena Hawes
    3 days ago
    5.0
    Did not eat here but delivered from this restaurant. The employees are very friendly and the atmosphere is just a great vibe for anyone.
  • BM
    Bradlyn Martin
    Oct 16, 2025
    5.0
    The food is great usually very little wait time and the atmosphere is 💯💯
  • JA
    Jeremy Anderson
    Oct 10, 2025
    2.0
    Burgers were not hot and the fry cups were barely full. Not the typical 5 guys experience
  • JW
    Jeremiah Walker
    Oct 10, 2025
    5.0
    Always a pleasure to eat at five guys. Cajun fries are to die for if you don't mind some kick to your fries.
  • KC
    Kylee Carrier
    Sep 20, 2025
    3.0
    I would LOVE to give this establishment a 5/5 stars, especially for the workers, you guys are doing a great job. However, I saw someone be wrongfully terminated this evening and it was extremely off-putting to see. This young man was cleaning the tables (did a great job) but was hounded by two ladies for not changing the cloth to wipe each table individually, which if I'm honest, is insane. He was trying his best and was clearly doing his job. Someone, who I assume was the manager, screamed at him when the ladies complained, right in the middle of the establishment. It felt like a power trip and very unfair to not only the customers who were enjoying their meal, but the workers, who are clearly doing their best on a busy night. Typical boomer complaint followed by a young guy (who I found out was his first week on the job) getting fired on the spot. Do better, Five Guys.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.