Dairy Queen Grill & Chill

4.3
1091 reviews
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Business Details

1568 Osgood Dr, Altoona, PA
16602-6545, United States
(814) 949-2655
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1568 Osgood Dr, Altoona, PA
16602-6545, United States

Hours

Reviews

4.3
1,091 reviews
5 stars
642
4 stars
261
3 stars
90
2 stars
21
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food, others experienced issues with cold or incorrect orders, and a decline in food quality was noted.

Staff Behavior

Reviews highlighted inconsistent staff behavior, with some customers praising friendly service while others reported rude or disorganized staff.

Cleanliness

Several customers mentioned cleanliness issues, including dirty tables and overflowing trash, impacting their dining experience.
  • S1
    Sinnimmin 1978
    Jan 4, 2026
    1.0
    Well for starters, they locked an exit while customers were still inside the dining room, 50 minutes before the dining room closes, which is a major OSHA and NFPA violation!!! Second, we got here at 8:10p, we were told we needed to get our food to go, even though we had and hour and 20 min till the dining room closed 🤬. Last week we came in at 9p, and was made to take out food to go and eat outside in the cold since there was a small group of us. Totally NOT ok. We are more than happy to take our business elsewhere since its obvious the employees are more concerned with going home than doing their job.
  • TC
    Thomas Chutko
    Jan 3, 2026
    5.0
    Always a great experience, no matter the time of year it may be.
  • CC
    carla cole
    Jan 1, 2026
    1.0
    Absolute disaster of a visit this last time. Usually it's slow at the drive thru but this time nobody was there when we pulled up and we were in the drive thru for 27 minutes. Didn't get onion rings no apology for the wait either. Marked off gps.
  • JJ
    Joe
    Dec 23, 2025
    1.0
    Place is a joke anymore and has severally gone down hill. Waited over a half hour for my food and there’s was only 4 people in dining area. Second time in two weeks this has happened won’t be coming back
  • BM
    Bradlyn Martin
    Dec 17, 2025
    5.0
    These guys make amazing food I love it
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Altoona, PA?

The restaurant is open daily from 7:00 AM to 10:00 PM.