Dairy Queen Grill & Chill

4.3
1083 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1568 Osgood Dr, Altoona, PA
16602-6545, United States

Hours

Reviews

4.3
1,083 reviews
5 stars
640
4 stars
261
3 stars
90
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Food Quality

While many enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent portion sizes.

Staff Attitude

Feedback on staff was mixed; some customers praised friendly service, while others noted rudeness and disorganization.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and overflowing trash.

Overall Experience

Despite some positive experiences, many customers expressed frustration with the service and vowed not to return.
  • MA
    Melissa Ann
    Nov 15, 2025
    1.0
    Went through the drive thru which was a wait was but not an issue until we got our cone and HOT fudge sundae that was prepared when we ordered and put in a freezer until we got to the window. So therefore the COLD fudge sundae was not what I ordered nor any good!
  • JS
    Josh Stratton
    Oct 6, 2025
    1.0
    30+ minute wait for ice cream is unreal. Do better
  • ZZ
    zhealthcare
    Sep 29, 2025
    5.0
    Haven’t had a bad experience I always do mobile orders walk right in grab my stuff and go, food is always made right and tastes good!
  • TW
    Terri Walter
    Sep 28, 2025
    1.0
    Literally the slowest drive thru ever. If you’re in a hurry don’t stop here.
  • MB
    Maria Brandt
    Sep 13, 2025
    1.0
    Waited in drive thru 30 minutes. Couldnt escape, wedged in. Terrible service. Not the first time waiting. Have been asked on multiple occasions to pull to the front and they would bring it right out. How hard is pouring oce cream? Avoid this location. Other ice cream places in area to visit.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Altoona, PA?

The restaurant is open daily from 7:00 AM to 10:00 PM.