Chipotle Mexican Grill

3.9
1343 reviews
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About

Mexican Restaurant
Chipotle Logan Town Center Altoona is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1600 Osgood Dr, Altoona, PA
16602, United States

Hours

Reviews

3.9
1,343 reviews
5 stars
686
4 stars
295
3 stars
111
2 stars
85
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for online orders.

Inconsistent Food Quality

Many reviews highlighted inconsistency in food quality and portion sizes, with some customers receiving poorly prepared or insufficiently filled orders.

Cleanliness Concerns

Numerous customers noted that the restaurant was often dirty, with unclean tables and overflowing trash cans.

Atmosphere

The dining environment was described as loud and uninviting, with some customers feeling uncomfortable due to the noise level.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • DM
    David Malone
    2 days ago
    1.0
    Just close this location down already, from poor food quality, to tiny portion sizes compared to literally every other Chipotle I’ve been to, and just not friendly staff. Drive to the new one past Ebensburg, avoid at all cost.
  • TM
    Travis Miller
    2 days ago
    1.0
    First off the staff here very rarely ever great anyone anymore. I understand when you're busy, it makes it hard to accomplish this but at least try. I worked food service during HS and managed to do so. Second, the portion sizes are absolutely ridiculous! Its like they practically force you to add extra protein to your order. The guy that was fulfilling my order literally tried to put 3 pieces of Carne Asada in my bowel, which caused me to become irritated with them and forced to add extra which costs about as much as a regular bowel. This is a disgusting business tactic and doubtful we will be coming back here and also the cashier was high and could barely function. Do better Chipotle.
  • LF
    Lois Falls
    Jan 3, 2026
    5.0
    i love chip 🫰
  • RS
    Roy Salizar
    Dec 24, 2025
    3.0
    I’m trying to be nice with this and not let emotions play too much into this review, but there’s some things that I have CONSISTENTLY noticed going in here many times (and partially why I do not go more often). The food here can be good, if it doesn’t appear hastily thrown together. The thing is this place is very inconsistent, sometimes you’ll get a burrito with a lot of meat or a bag of chips that’s a good level of full, and the next time it won’t be even close, but I digress. The real issue here is the service (or lack thereof). I’m not even going to complain that everyone there looks like they have the customer service attitude / demeanor of a cactus, I ll look past that too (bc that is the case a large part of the time), what drives me C R A Z Y , through the roof is when you do an online order, they no longer set it on the shelf out front, they keep it behind the register. Which I get it, maybe they had people’s orders getting stolen or whatever, but you know what you do then? Have someone from the back or walking around that’s working SPECIFICALLY look out for customers coming in. Bc what happens (and I don’t wanna hear any crap from a manager or w/e saying this hasn’t happened) what happens EVERYTIME is I walk in and stand there for entirely too long, often times staring at my food sitting there behind the register until I can get someone’s attention (which they all either avoid me or are too busy) to get my food. I should just be able to walk in and get it if it’s an online order, I shouldn’t have to stand there for 5 minutes or more until I can flag someone down or get someone’s attention. Why else would I be standing there????? This has happened to me…. I ll say at least 10 Times already, if not more. This needs to be fixed. If you’re not gonna put the food on the shelf out front then you need to have someone paying attention for customers coming in to pickup online orders, idc if it’s someone that’s just cleaning or whatever, just have someone pay attention, it’s called “customer service” 🙂
  • TT
    tammy tran
    Dec 15, 2025
    1.0
    Skimped on portion size and gave me almost nothing which made the food very unenjoyable. Would not come here again. Cashier was rude as well as her tone.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Logan Town Center Altoona?

Chipotle Mexican Grill at Logan Town Center Altoona is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located?

It is located at 1600 Osgood Dr, Logan Town Center, Blair, Altoona, PA 16602, USA.