Arby's

4.3
1164 reviews
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Business Details

524 W Plank Rd, Altoona, PA
16601, United States
(814) 942-4725
http://www.arbys.com/locations/us/pa/altoona/524-w-plank-rd/store-129
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
524 W Plank Rd, Altoona, PA
16601, United States

Hours

Reviews

4.3
1,164 reviews
5 stars
627
4 stars
329
3 stars
128
2 stars
33
1 star
47

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and impatience.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in freshness and preparation, particularly with specific items.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned dirty tables and unsanitary conditions.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and slow service during busy times.
  • LR
    linda m. roan
    Dec 29, 2025
    2.0
    Every time I've tried an Arby's, their roast beef sandwiches, their rolls are always limp and soggy, like they have been in a wrap for 1/2 hour. Different stores, same thing, and different minimum sandwiches. Maybe it is the roll they use, but don't care. I'll just avoid them anymore. Years ago, they sold a SUPER ARBYS roast beef sandwich that was very good, and used a different delicious sauce, with a roll that wasn't soggy. Bring this back exactly as it was, and I'll be a continuous fan.
  • AM
    Amber Markel
    Dec 8, 2025
    1.0
    The order was missing a sandwich and the applesauce for the kids meal. The steak bites were disappointing and just chunks of roast beef. The employee at the window charged me 25 cents cash at the window to pick up my order. The order was fully charged to my bank I checked so this is weird behavior. The food smelt spoiled.
  • HR
    Hector Heredia roman
    Nov 20, 2025
    2.0
    No one wants to work. Drive through only.
  • DW
    Deb Wilson
    Nov 5, 2025
    4.0
    The roast beef gyro was the bomb but the steak bites were gross.
  • TS
    Trevor Shope
    Nov 3, 2025
    1.0
    Ordered a turkey club got a Ruben ordered a French dip didn’t have cheese on it instead of paying attention to my order they asked me about sauce 5 times My entire order was completely ruined I threw it in the trash and ordered pizza never coming back to this store period
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