Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, order mistakes, and rude staff, leading to a negative perception of customer service.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold items, incorrect orders, and overall food quality.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty bathrooms and unkempt dining areas, contributing to a poor dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
CO
Crystal Olivera
3 days ago
1.0
Food was cold. Restaurant was not clean dirty tables and the soda machine was dirty. No body wearing gloves.
AR
Adam Remaly
4 days ago
1.0
Absolutely horrid customer service, was asked to pull forward so I didnt increase their serve time, when the food came out the bag was ripped halfway down the side, didnt get my drinks. Had to remind the guy 3 times on what drinks I got and for a cup carrier, he came out missing one drink and a cup carrier, then came back our with the last drink, no carrier. Had to park the car and go inside for a carrier, all the employees were too busy chit chatting and ignoring customers so I grabbed one off the stack on the counter and left. Ive NEVER had good customer service at this location, but this was a new low only attainable with a shovel and a "i can make this worse" attitude
FV
Francis Viera
6 days ago
1.0
Think it is ridiculous that they don’t double check the order when the bag is handed over reached home and we don’t get our food right , we were on a 6 hour ride and decided to stop close to home .
KS
Kennedy Stephens
Dec 28, 2025
1.0
Not only was there barely any bacon on our baconator, but my whole family got food poisoning after eating here. Don’t visit this location if you don’t want your whole family to be throwing up violently.
CK
Cassie Koncz
Nov 28, 2025
1.0
Takes over half an hour just to get your order to be taken in the drive through. Service is horrible.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 450 S. Cedar Crest Blvd, Allentown?
The drive-thru is open daily from 7:30 AM to 1:00 AM.
Is the Wendy's at 450 S. Cedar Crest Blvd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, the Allentown location offers breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Wendy's food online or via a mobile app?
Yes, you can order through the Wendy's app or at order.wendys.com by selecting the Allentown location.
How can I contact Wendy's at 450 S. Cedar Crest Blvd for feedback or questions?
You can call (610) 432-3369, use the Live Chat on Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey for feedback.
Are there delivery options available for this Wendy's location?
Yes, delivery is available where offered. You can check availability on the app or at order.wendys.com by entering your delivery address.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can enjoy Friendly's Ice Cream Shop for desserts, Carrabba's Italian Grill for Italian cuisine, or TGI Fridays for American dining and pub experience.
Is there convenient transit or other useful places near Wendy's for customers?
Yes, there are ATMs like PNC and M&T Bank nearby, a Wawa convenience store and gas station for quick errands, and the Shops At Cedar Point for additional shopping.
Are there any family-friendly places near Wendy's for a complete outing?
Yes, after dining at Wendy's you might visit Friendly's Ice Cream Shop or Baskin-Robbins for ice cream treats, ideal for families with kids.