Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times and poor service, with many stating that their orders were incorrect or took an excessive amount of time to fulfill.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Cleanliness Concerns
There were complaints about the cleanliness of the establishment, including unsanitary food handling practices.
GG
Gina
6 days ago
5.0
I would like to thank Jessica and the entire staff at Wendy's they are always consistent and they always are accommodating to my needs when it comes to my French fries 🍟 they always get my order right okay
AO
Anthony Olson
Jan 2, 2026
1.0
Ordered food through the drive thru. I was the only person in line around 9pm, food was ice cold.
MM
Mahika
Dec 27, 2025
1.0
Around 1:30 today I heard racist comments from one of the worker that was on shift. Telling their coworkers to shut up, that they are not allowed to speak Spanish. I also overheard this worker say that all multicultural people won’t be in the country anymore. This guy was wearing blue and had glasses. After what I heard today I will not be going back to this establishment again.
EB
Edward Blanchard
Dec 4, 2025
2.0
Ordered a Jr Cheeseburger Deluxe and Jr Bacon Cheeseburger they used wilted shredded lettuce instead of a "crisp" whole leaf of lettuce on both...for the cost of fast food you would expect more.
EB
Emile Bourgeois
Nov 24, 2025
5.0
I work between 3 different Wendy's locations but this is my go to location for a quick lunch. The staff obviously prioritizes order accuracy and great customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Broadway Street?
The drive-thru at Wendy's on Broadway Street is open daily from 7:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Broadway Street Wendy's serves breakfast with options available via their app or website.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What types of payment does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at the Wendy's on Broadway Street?
Yes, this Wendy's location offers dine-in services along with drive-thru and delivery where available.
How can I contact Wendy's Broadway Street location for feedback or questions?
You can call (610) 391-1204 or reach the Customer Care team via their website or toll-free number 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, app, and in-restaurant.
Are there other fast food or dining options near Wendy's at 4688 Broadway Street?
Yes, nearby options include Old School Sandwich Co., Bagelzz Deli & Coffee, Jersey Mike's Subs, and Lazeez Fresh Mediterranean Grill.
Can I find grocery stores or pharmacies near this Wendy's location?
Yes, L G Food grocery store and G & K Pharmacy are located near Wendy's on Broadway Street.
Are there any public services or government centers near Wendy's at Broadway Street?
Nearby there are facilities such as the Marine Corps Recruiting Allentown, US Army Opportunity Center Allentown, and Army Recruiting Office Allentown, PA.