Wendy's

3.4
777 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4688 Broadway Street, Allentown, PA
18104, United States

Hours

Reviews

3.4
777 reviews
5 stars
272
4 stars
163
3 stars
113
2 stars
63
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with many stating that their orders were incorrect or took an excessive amount of time to fulfill.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Cleanliness Concerns

There were complaints about the cleanliness of the establishment, including unsanitary food handling practices.
  • GG
    Gina
    6 days ago
    5.0
    I would like to thank Jessica and the entire staff at Wendy's they are always consistent and they always are accommodating to my needs when it comes to my French fries 🍟 they always get my order right okay
  • AO
    Anthony Olson
    Jan 2, 2026
    1.0
    Ordered food through the drive thru. I was the only person in line around 9pm, food was ice cold.
  • MM
    Mahika
    Dec 27, 2025
    1.0
    Around 1:30 today I heard racist comments from one of the worker that was on shift. Telling their coworkers to shut up, that they are not allowed to speak Spanish. I also overheard this worker say that all multicultural people won’t be in the country anymore. This guy was wearing blue and had glasses. After what I heard today I will not be going back to this establishment again.
  • EB
    Edward Blanchard
    Dec 4, 2025
    2.0
    Ordered a Jr Cheeseburger Deluxe and Jr Bacon Cheeseburger they used wilted shredded lettuce instead of a "crisp" whole leaf of lettuce on both...for the cost of fast food you would expect more.
  • EB
    Emile Bourgeois
    Nov 24, 2025
    5.0
    I work between 3 different Wendy's locations but this is my go to location for a quick lunch. The staff obviously prioritizes order accuracy and great customer service.

Frequently Asked Questions About Wendy's

Is Broadway St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Broadway Street?

The drive-thru at Wendy's on Broadway Street is open daily from 7:30 AM to midnight.