Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, including cold burgers and over-salted fries.
Service Speed
Numerous reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Feedback varied, with some praising friendly staff while others noted rude or unprofessional behavior from employees.
Order Accuracy
A significant number of customers experienced issues with incorrect orders or missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.
JJ
Jason
Nov 1, 2025
1.0
I bought a breakfast value meal combo that cost 7.49+(50 cent upcharge for mango lemonade not mentioned anywhere until I received the bill)+tax. That wasn't the problem. I asked for 1 BBQ sauce. They charged me 53 cents for a packet of BBQ sauce. There is no way they're paying anywhere near that much for BBQ sauce packets. I could understand if I didn't order anything and they're trying to recoup costs, but one sauce should be included in an 9 dollar purchase. She was being supervised by a manager so I assume this policy must be set by management or the owner since they didn't say anything to the employee charging me.
KM
Kevin Mickle
Oct 26, 2025
5.0
Good food and service.
JN
joan manuel herrera nunez
Oct 26, 2025
2.0
Worst experience ever. The food was cold, poor customer service.
BS
bryan peralta sanchez
Oct 26, 2025
1.0
Horrible tasting ; cold burgers, cold and old bread and friend … totally a waste of money
JB
J B
Oct 23, 2025
1.0
I unfortunately work right near this Wendy's and go here for lunch pretty frequently. You'll never get your food at in a reasonable time. It's always a 10 to 15 minute ordeal every time. They take and serve one order at a time to save their precious drive through times so corporate doesn't come down on them. Save your time and money and go literally any where else
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Allentown, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Allentown, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 391-1204.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broadway St Wendy’s serve breakfast?
Yes, this Wendy’s location in Allentown, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Broadway Street?
The drive-thru at Wendy's on Broadway Street is open daily from 7:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Broadway Street Wendy's serves breakfast with options available via their app or website.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What types of payment does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at the Wendy's on Broadway Street?
Yes, this Wendy's location offers dine-in services along with drive-thru and delivery where available.
How can I contact Wendy's Broadway Street location for feedback or questions?
You can call (610) 391-1204 or reach the Customer Care team via their website or toll-free number 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, app, and in-restaurant.
Are there other fast food or dining options near Wendy's at 4688 Broadway Street?
Yes, nearby options include Old School Sandwich Co., Bagelzz Deli & Coffee, Jersey Mike's Subs, and Lazeez Fresh Mediterranean Grill.
Can I find grocery stores or pharmacies near this Wendy's location?
Yes, L G Food grocery store and G & K Pharmacy are located near Wendy's on Broadway Street.
Are there any public services or government centers near Wendy's at Broadway Street?
Nearby there are facilities such as the Marine Corps Recruiting Allentown, US Army Opportunity Center Allentown, and Army Recruiting Office Allentown, PA.