Wendy's

3.4
770 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4688 Broadway Street, Allentown, PA
18104, United States

Hours

Reviews

3.4
770 reviews
5 stars
269
4 stars
163
3 stars
112
2 stars
63
1 star
163

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, including cold burgers and over-salted fries.

Service Speed

Numerous reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

Feedback varied, with some praising friendly staff while others noted rude or unprofessional behavior from employees.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.
  • JJ
    Jason
    Nov 1, 2025
    1.0
    I bought a breakfast value meal combo that cost 7.49+(50 cent upcharge for mango lemonade not mentioned anywhere until I received the bill)+tax. That wasn't the problem. I asked for 1 BBQ sauce. They charged me 53 cents for a packet of BBQ sauce. There is no way they're paying anywhere near that much for BBQ sauce packets. I could understand if I didn't order anything and they're trying to recoup costs, but one sauce should be included in an 9 dollar purchase. She was being supervised by a manager so I assume this policy must be set by management or the owner since they didn't say anything to the employee charging me.
  • KM
    Kevin Mickle
    Oct 26, 2025
    5.0
    Good food and service.
  • JN
    joan manuel herrera nunez
    Oct 26, 2025
    2.0
    Worst experience ever. The food was cold, poor customer service.
  • BS
    bryan peralta sanchez
    Oct 26, 2025
    1.0
    Horrible tasting ; cold burgers, cold and old bread and friend … totally a waste of money
  • JB
    J B
    Oct 23, 2025
    1.0
    I unfortunately work right near this Wendy's and go here for lunch pretty frequently. You'll never get your food at in a reasonable time. It's always a 10 to 15 minute ordeal every time. They take and serve one order at a time to save their precious drive through times so corporate doesn't come down on them. Save your time and money and go literally any where else

Frequently Asked Questions About Wendy's

Is Broadway St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.