Wendy's

3.5
1308 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1980 S 4th St, Allentown, PA
18103, United States

Hours

Reviews

3.5
1,308 reviews
5 stars
496
4 stars
248
3 stars
211
2 stars
86
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and incorrect items being served.

Cleanliness

Customers noted that the restaurant was often dirty, with unkempt dining areas and unsanitary conditions.

Management Issues

Feedback highlighted issues with management, including unprofessional behavior and lack of support for staff, leading to a negative customer experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • GM
    Glass of Milk
    4 days ago
    1.0
    Always something wrong with your order, save yourself time and money and go anywhere else.
  • NK
    Nolin King
    Jan 5, 2026
    2.0
    ordered Uber from here and twice in a row yall forget my sauces get me my sauces ffs
  • JG
    Jon Gordon
    Jan 2, 2026
    1.0
    Out of chili, no bacon for baconator. Could not get taco salad. No potatoes for loaded potatoe.
  • ML
    Mary Lee
    Dec 27, 2025
    1.0
    Went in before or around 7 in the morning found one or two employees waiting to go to work, bit found out doors were locked because they were waiting on management. Had to go back home for something and back tracked and they were still outside in the cold. Was there in the afternoon about 2 and the nice female think her name was Melissa was the nicest of them all she was busy but stopped and help me. She should get a raise maybe be manager. Because the manager on duty was rude including the GM I think she was. Everyone was outside when I pulled up the next time I came around, I went inside to use the bathroom this one girl was by herself maintaining the whole store while everyone was talking smack about her and I felt so bad for her.. then I went in there for my last meal the young lady was so nice to me, had a nice conversation with her and when we were talking the GM or shift manager was so nasty to her I hope they get fired and I use to come daily but ever since they were nasty to the young lady I never came back. Until this day, I hope she's okay and hopefully she has better treatment because that's not right for them to treat her like a slave and animal like that.
  • LM
    Lee Moldovan
    Dec 27, 2025
    5.0
    The double cheeseburger is my favorite.

Frequently Asked Questions About Wendy's

Is South Fourth Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1980 S 4th St, Allentown, PA?

The drive-thru is open Monday to Wednesday and Sunday from 7:30 AM to 1:00 AM, and Thursday to Saturday from 7:30 AM to 2:00 AM.