Subway

3.9
376 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Allentown Subway® Restaurant at 1313 Tilghman St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1313 Tilghman St, Allentown, PA
18102, United States

Hours

Reviews

3.9
376 reviews
5 stars
206
4 stars
62
3 stars
32
2 stars
9
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful responses, and a lack of management presence.

Food Quality

Mixed feedback on food quality; while some customers enjoyed fresh and delicious meals, others reported stale bread and incorrect orders.

Cleanliness

Many customers praised the cleanliness of the restaurant, noting well-maintained facilities and a hygienic environment.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons, leading to dissatisfaction with pricing.

Staff Efficiency

Customers reported inconsistent service speed, with some experiencing long wait times and others noting quick service.
  • EP
    Eliesha P
    Oct 23, 2025
    1.0
    I’ve called this Subway about twenty times over the course of two hours straight, and not ONCE did anyone pick up. Not once. That’s beyond ridiculous, it’s flat out embarrassing. How do you run an entire restaurant and collectively decide the phone doesn’t exist? What’s the point of even having one if nobody ever answers it? You’d honestly have better luck talking to a brick wall, because at least that would be consistent. Zero response, zero effort, same energy. TWENTY. TIMES. Not once did anyone pick up. Truly inspiring levels of customer neglect, Subway. This is customer service at its absolute worst. Do better, Subway, or just unplug the phone since no one there seems to know how it works.
  • TK
    Timothy Knerr
    Sep 27, 2025
    5.0
    Always good food
  • BL
    Baby Love
    Sep 14, 2025
    1.0
    Shitty employee who didn’t can about my allergy. Extremely rude and honestly brought me to to tears if another one is open go there
  • MD
    Meghan D.
    Sep 9, 2025
    5.0
    It's always clean in there and my orders always ready on time. They're hours are wonderful too!
  • LV
    LUIS ONIL CALVO VARGAS
    Aug 16, 2025
    5.0
    Wow ahi hay 2 muchachas trabajando que mantienen todos el establecimiento muy higiénico....

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1313 Tilghman St, Lehigh, Allentown, PA 18102.

What are the operating hours of Subway at 1313 Tilghman St?

The Subway restaurant at 1313 Tilghman St is open 24 hours every day of the week.