Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
1,719 reviews
5 stars
1,065
4 stars
296
3 stars
139
2 stars
90
1 star
129
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the deliciousness and quality of the burgers and fries, with specific mentions of the classic smashburger and unique toppings.
Customer Service
Overall, customer service received positive feedback, with several mentions of friendly and helpful staff, particularly highlighting employees like Sean and Ella.
Cleanliness
The restaurant was generally reported as clean, although there were isolated incidents of concern regarding hygiene practices.
Atmosphere
Customers enjoyed the pleasant and aesthetic atmosphere of the restaurant, contributing to a positive dining experience.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality, leading to mixed feelings about value for money.
- JWJack W6 days ago3.0Way too much salt on everything. Also use crappy cheap cheese !! Tried it won't be going back!!!👎👎
- FFfaridNov 17, 20255.0Staff and food were amazing very friendly and Resturaunt was very clean and organized
- MFMason f390Nov 17, 20255.0Hailey gave us the best service and experience while i came with my friends
- WPWilly PeteNov 11, 20255.0Must try the smash fries! Went in for the All Amercian Burger. Super freindly staff!
- BHBadih HaddadOct 15, 20251.0I’ve never in my entire life gave less than a 5 star for any review solely based off the fact I am in an industry where reviews are beyond important. But this place deserves nothing more than a 1star. I will personally never go back. I was told I couldn’t get the promotion going on because I wanted to add bacon lol instead of charging me for the bacon addition they had to charge me full price with no promotion . ( if you go online you can do what they told me I couldn’t) so I was lied too, they had false advertisement & didn’t care. When I spoke to the manager he told me the website was wrong but if ordered it on the site they would make it (why could I get it off the site but not in person it wasn’t an online only promotion) . Like I said feel terrible for this bad review but this review is solely for the manager who assisted me at the moment he is not well spoken and is not built to handle simple customer interactions
Frequently Asked Questions About Smashburger
What type of food does Smashburger serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger?
Smashburger is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services with delivery available from 11:30 AM to 8:30 PM on weekdays and Sunday, and until 10:30 PM on Friday and Saturday.
Can I order Smashburger's menu online or through their app?
Yes, you can order online through Smashburger's website or use their app available on the App Store to access the menu and place orders.
Is Smashburger family-friendly and accessible for children?
Yes, Smashburger welcomes families and children, offers a children's menu, and provides high chairs for young guests.
Does Smashburger accommodate customers with disabilities?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
What payment methods are accepted at Smashburger?
Smashburger accepts payment by credit cards, debit cards, and mobile NFC payment methods. Cash is not required.
Are there any nearby places where I can shop or enjoy other services before or after visiting Smashburger?
Yes, Smashburger is located near Hamilton Crossings shopping center, which includes stores like Target Lower Macungie Twp, Saucony shoe store, Kay Jewelers, and beauty salons like European Wax Center and Hair Cuttery.
Where can I grab a coffee if I want to visit Smashburger and enjoy a beverage nearby?
Starbucks coffee shops are nearby Smashburger, offering coffee and other beverages you can enjoy before or after your meal.
Are there entertainment or dining options near Smashburger if I want to extend my visit?
Yes, nearby you will find places like The Shelby and BJ's Restaurant & Brewhouse for additional dining, as well as Trexlertown pubs and DICK'S Sporting Goods for sports and recreational shopping.