Papa Johns Pizza

3.5
286 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Allentown, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Allentown pizza for any occasion. Call us for pizza delivery in Allentown or stop by 706 N 13TH ST for carryout to order the best pizza in Allentown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
706 N 13TH ST, Allentown, PA
18102, United States

Hours

Reviews

3.5
286 reviews
5 stars
138
4 stars
40
3 stars
22
2 stars
11
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, poor customer service, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, including undercooked pizzas and missing toppings.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.

Staff Behavior

Feedback indicated that staff members were often inattentive, unprofessional, and sometimes rude.

Positive Experiences

Despite the negative feedback, some customers praised the pizza quality and friendly service from specific employees.
  • UC
    Uppity Jewelry Company
    1 day ago
    1.0
    I’ve now ordered from this location twice, and both times the food has been far below expectations. My most recent order was especially disappointing: The pizza I requested “well done” arrived limp, with cheese barely covering the base. I added pepperoni and sausage, but there were hardly any toppings. The cinnamon pull-apart bread was burned and dry. I spoke with the manager, John, who said nothing could be done because I ordered through Grubhub. While I understand third-party ordering, customers should still receive the quality promised. This experience has been very frustrating, and I hope the restaurant takes these issues seriously. I’m sharing this so others know what to expect, and I would appreciate a real effort to address these concerns.
  • KB
    Karl Borman
    Oct 12, 2025
    2.0
    Price keeps going up. Pizza keeps getting smaller. Crust size keeps getting bigger. Aka less actual pizza
  • WH
    Wendie Hu
    Sep 28, 2025
    1.0
    Arrived 10 minutes after ordering, wait 30 minutes inside the restaurant, nobody even bothered asking, bad service, acting every busy, but only busy chatting with coworkers, then I left, I don’t think everyone cares
  • KS
    Kayti S
    Aug 18, 2025
    5.0
    Went in tonight for a quick pickup and had the best interaction with one of the employees. I didn’t catch his name but he had glasses on and a low pony. Thanks so much you sweet baby angel!
  • JC
    Josekorn Cruz
    Aug 4, 2025
    5.0
    Muy buena la pizza

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Allentown?

Papa Johns Pizza is open from 10:30 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.

Does Papa Johns Pizza in Allentown offer delivery services?

Yes, delivery is available daily from 10:30 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays, with no-contact delivery options.