McDonald's

3.6
2112 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
721 Cedar Crest Blvd, Allentown, PA
18104, United States

Hours

Reviews

3.6
2,112 reviews
5 stars
812
4 stars
475
3 stars
346
2 stars
145
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor communication, and rude staff, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and issues with mobile order pickups.

Food Quality

Several customers expressed dissatisfaction with the quality of food, noting that items were often cold, stale, or poorly prepared.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including pest issues.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • SL
    Stephen Lewis
    3 days ago
    5.0
    Didn't eat here. I just needed to use the restroom.
  • SI
    SYED ISMAIL
    3 days ago
    1.0
    Horrible place, Horrible manager, horrible service, never going back here they can never get a order right
  • VV
    Vlad
    Nov 11, 2025
    1.0
    Ordered Big Mac to go, when got home found out it had only 1 meat patty instead of 2. Unacceptable, you got 1 job to do and they can't even do that. Horrible
  • MV
    Max Vargas
    Oct 30, 2025
    1.0
    I tried calling and it sent me straight to voicemail like bruh im just tryna order food bruh. L speed.
  • JZ
    John zuber
    Oct 27, 2025
    1.0
    Mark in drive thru is great, give him more money, the other guy Eddie needs to brush up on verbal skills. I left after 2 other cars got around me waiting for him to take my order in lane 1. I won't be back here and it's the closest Store.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open every day from 5:30 AM to 11:00 PM.

What are the drive-thru operating hours at this McDonald's?

The drive-thru is open daily from 5:30 AM to 1:00 AM.