Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, often exceeding 30 minutes.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of communication.
Food Quality
Several customers complained about food being cold, stale, or improperly prepared.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Pricing Issues
Customers expressed dissatisfaction with high prices and additional charges for items like sauces.
KH
Kayla Hicks
5 days ago
4.0
We stopped here on our trip, and ordered three McDonald's breakfast meals around 10:35. Unfortunately, we waited 30 minutes to get our meals.
WM
Wife Galespia Global Wife Ministry
Feb 18, 2026
1.0
I waited over 20 minutes at McDonald’s 3860 Allentown without being greeted, acknowledged, or spoken to in any way.
I share this not in anger, but as a minister and community member who believes that how we treat people matters especially in everyday interactions. A simple greeting or brief acknowledgment carries weight. It affirms dignity, presence, and respect.
Delays happen. Staffing challenges happen. But silence toward customers should not be the standard. Communication is a form of service.
I am leaving this review in the spirit of accountability and improvement, not condemnation. My hope is that leadership will see this as an opportunity to strengthen customer care and restore basic hospitality at this location.
Small acts of courtesy reflect larger values, and those values shape communities.
SG
Sandra Garcia
Feb 15, 2026
1.0
The experience was horrible. The only reason we went was because the location closer to our residence is currently shut down. The encounter started out with waiting to order more condiments after just barely getting our food with one of the female employees and the other female employee encounter was just so rude. The female employee gave attitude at first acknowledgment, was just rude all around after trying to buy extra condiments. My husband attempted to buy additional condiments and was denied stating "we couldnt buy at the 2nd drive thru window" After going back and fourth for what felt like over 5 minutes with the second female employee I let my husband know to just leave because I no longer wanted the continue the pointless interaction. The amount of food that we ordered was not enough for just 1 of each therefore the reasoning behind the attempt to pay for the extra condiments.
EK
Eva King
Feb 14, 2026
2.0
My family and I are visiting from out of town and wanted stop by and grab something to eat. We ordered about $42 worth of food. After standing waiting for about 5 mins for someone to acknowledge us my husband finally waved a woman down and she proceeded to take our order. The food was freshly prepared fries and burgers were nice and hot. Before leaving an asked one of the associates if I could have an extra sauce and she responded I already put one in the bag I then said ok but I’m asking for a second sauce! Like it’s ridiculous to pay over $20 for food just for them to say you can only have 1 sauce. Allentown McDonald’s will never get my money!! A billion dollar company and acting like an extra sauce dip is going to kill their business. Shame on you
JK
John Kofel
Jan 20, 2026
1.0
Terrible breakfast! Pancake were hard on edges and food was cool. Muffin was stale.
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services are provided by this McDonald's?
They offer delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android.
Where is this McDonald's located?
It is located at 3860 Hamilton Blvd, Allentown, PA 18103, USA.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit along with McDonald's?
Nearby places include Speedway gas station which is convenient for refueling, and the Shops At 3900 Hamilton Center for some shopping before or after your meal.
Are there any nearby medical facilities close to this McDonald's?
Yes, Lehigh Valley Health Network and Maternal Fetal Medicine clinics are close by, useful if you have appointments before or after dining here.
Is there a bank near this McDonald's where I can access financial services?
Yes, M&T Bank ATM, Lehigh Valley Educators Credit Union, Santander Bank, and Mid Penn Bank are all located nearby for your banking needs.
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