Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,476 reviews
5 stars
523
4 stars
317
3 stars
268
2 stars
123
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and disorganization.
Customer Service
Many reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with their interactions.
Food Quality
There were numerous complaints about cold or poorly prepared food, including undercooked fries and incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported issues with dirty equipment and tables.
Mixed Experiences
While some customers praised the friendly staff and good food, many others had negative experiences that overshadowed the positives.
- LGLesley GarciaNov 5, 20252.0Always check your order and receipt. This place is known for missing items. Orders are often given to the wrong car, mobile drive thru orders especially. Occured twice in 2 weeks! The first time, the car infront of me noticed and returned the bag back before driving away. The second time they charged me the item on my mobile order that included a free item. I did file a mobile survey complaint. They don't check what you ordered, rarely ask to verify, especially mobile orders. Check your bad before you leave the line. Mid wait times depending on the time of day. Faster to go inside most days than not. Save yourself from heart disease and diabetes please, just don't visit if you can help it honestly.
- RSryan sonnayOct 13, 20251.0WOW 35 mins and counting ! Fast food made so slow the drive thru is SO backed up even with two drive thru menus they still can’t move in timely fashion.. late back to work just trying to get slow food
- AAaubreyOct 8, 20251.0poor management and poor service
- KKKris KupischSep 25, 20253.0All good for a snack
- JAJoe AndrewsSep 20, 20251.0I ordered my food from some short-worded, yet efficient order taking employee. 12:48 my card was charged. I waited for my food at the window and was then told to pull into spot #1. 1:08 - still no food, so I walk inside. There is already a group of people talking amongst themselves about poor service. I inquire about my food to a different attitude-laced employee who cops a bigger attitude, delivers food to #2 spot and comes back inside to tell her coworkers what Im inquiring about. The same guy with braids who messed up my order 3 weeks ago comes over and asks what I need, so I explain to him what is going on. He proceeds to take care of me, get me hot food and tells me "I got you Sir" as if he did me some massive favor. 2 visits in one month and this will be the last time I go to this place. 1:17 is when I got my food and back out to my car to check the time again. (Prior experience) my wife ordered mobile, I go to pick it up and they say they "can't find the order without her phone" and "without her phone they can't track the order" - YOURE NOT TRACKING HER PHONE ANYWAYS!!! I gave you the code and a screenshot of the order and you still wont give me the food. Never again.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 3020 Lehigh St in Allentown, PA?
McDonald's at 3020 Lehigh St is open daily from 5:30 AM to midnight, with extended hours until 12:30 AM on Fridays and Saturdays.
Does this McDonald's location have drive-thru service?
Yes, the drive-thru is available daily from 5:30 AM to midnight, and until 12:30 AM on Fridays and Saturdays.
Can I order delivery or curbside pickup at this McDonald's?
Yes, this location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Where can I find the full menu for this McDonald's?
The full menu is available online at McDonald's official website: https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby restaurants can I visit along with McDonald's at 3020 Lehigh St?
Nearby dining options include Rice Family (Chinese/Asian cuisine), The Brass Rail (American), Dunkin' Donuts (coffee and donuts), Chano's Tacos & Burritos (Mexican), Louie's (Italian), and Papa John's Pizza (pizza).
What nearby stores can help me with mobile phone accessories or electronics?
Close to McDonald's, you can visit Verizon and TCC (Verizon Authorized Retailer) for mobile phones and accessories, as well as Batteries Plus Bulbs for electronics repair and battery needs.
Are there nearby gas stations or convenience stores if I need to fuel up or grab essentials?
Yes, nearby options include Valero, Pacific Pride, Sheetz, and EZ Shoppe, which offer gas, convenience items, and grocery options.
Does McDonald's at this location offer free WiFi and other customer services?
Yes, the McDonald's offers WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services to enhance your experience.