McDonald's

3.3
2546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1321 Union Blvd, Allentown, PA
18109, United States

Hours

Reviews

3.3
2,546 reviews
5 stars
850
4 stars
415
3 stars
448
2 stars
255
1 star
578

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders often being incorrect.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and unsatisfactory food preparation.

Customer Service

Feedback indicated a lack of attentiveness and professionalism from staff, with some customers feeling ignored or treated rudely.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues such as cold items, unsanitary conditions, and food that appeared old or improperly cooked.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.
  • KA
    Kea Aviles
    4 days ago
    5.0
    I went through the drive thru at 10:47am really wanting breakfast thinking that it was until 11 but it stopped at 10:30. I was so sad, i was going to leave. Elizabeth mentioned what they still have left for breakfast and it happened to be exactly what i wanted!! She really reached the goal of “making the customer happy”. Out standing service this morning.
  • MM
    Mike Moyer
    Dec 4, 2025
    4.0
    I usually never have a problem here with my order but tonight I did. I was missing a whole meal which was a Double cheeseburger, drink, and fry. I noticed this when I got home so I tried to call them and of course their number is busy because they have their phone line unplugged, which is kind of ridiculous. I wanted to just let them know that I was coming back because I was missing a meal and to see what they would say. I don’t want to drive there for nothing after all… We will see if they give me my meal when I get there.
  • RR
    Radames Reyes
    Nov 22, 2025
    1.0
    Salieron comidas ante que la mía y ya iba tiempo de haber pedido
  • E3
    Eli_LuvDemBirds 367
    Nov 15, 2025
    2.0
    The Service is delayed and They Never Have your Food Ready in The Drive thru . Be prepared to pull over And Wait for your Order And It's Still Not correct
  • GM
    grace marie
    Nov 8, 2025
    1.0
    I had ordered a milk with my meal to come find out somebody opened the milk half way left food particles on the peeling part of the milk and drank some of it. Very unsanitary and highly unsatisfied.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1321 Union Blvd, Allentown?

McDonald's at 1321 Union Blvd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through open 24/7.