Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including raw or cold items, incorrect orders, and unsanitary conditions.
Speed of Service
Numerous customers experienced slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Staff Attitude
Feedback indicated that staff often appeared unmotivated or unfriendly, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted good food quality on occasion.
RR
Radames Reyes
2 days ago
1.0
Salieron comidas ante que la mía y ya iba tiempo de haber pedido
E3
Eli_LuvDemBirds 367
Nov 15, 2025
2.0
The Service is delayed and They Never Have your Food Ready in The Drive thru . Be prepared to pull over And Wait for your Order And It's Still Not correct
GM
grace marie
Nov 8, 2025
1.0
I had ordered a milk with my meal to come find out somebody opened the milk half way left food particles on the peeling part of the milk and drank some of it. Very unsanitary and highly unsatisfied.
MM
Maria Del Carmen “Carm” Martinez
Nov 5, 2025
3.0
Do not waste your time going inside. They will just ignore you while staring at you. Their self service was down and the app was not opening. After 25 minutes of being ignore, I just said to the person staring at me that I am leaving, suddenly an older lady came out of no where to try to take my order. It was not even busy since it was 6:35am, they were just ignoring people.
TG
Tamara Garcia
Oct 21, 2025
3.0
I dont usually have an issue at this mcdonald's but the frappes are disgusting. I always drive out of my way to lehigh street because the frappes at union are inedible. I don't know if it's the machine or when the espresso is added but it needs to be checked in to. It's been 3 times already. Wasting my money. Maybe have lehigh street train you.