McDonald's

3.5
2532 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1432 S 4th St, Allentown, PA
18103, United States

Hours

Reviews

3.5
2,532 reviews
5 stars
950
4 stars
473
3 stars
422
2 stars
181
1 star
506

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, especially during busy hours, with some waiting over 30 minutes.

Order Accuracy

Many reviews indicated issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The restaurant was often described as dirty and unsanitary, with complaints about the state of the bathrooms and dining area.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment.

Food Quality

There were numerous complaints about cold food and items being stale or improperly cooked.
  • EJ
    Edwin Johnson
    6 days ago
    1.0
    Myself and three other customers were standing in front of the Ordering counter while four of the McDonald’s employees stood in the kitchen talking to one another. One of the workers was even leaning against the registers with her back, turned to the four of us. I asked the other customers if anyone had received service yet. All rep replied, not yet. I then approached the woman leaning against the register and asked her politely if she was customer service. She turned around to me, look me square in the face And said “ I’m on break”. Then turned her back on me once again and walked into the kitchen out of sight. A moment or two later, someone asked me if I needed assistance. I Asked him if my pick up order was ready to which he responded were working on it. He then stood there for another minute, staring at me and reached over to grab a bag that was in plain sight handed it to me and said here it is. I tried to even call management, but the number listed as the restaurant phone number is a fax number. Apparently there isn’t even a manager available to speak with at that location.
  • TU
    Tracey Ulianna
    Dec 30, 2025
    4.0
    Relatively fast. I asked the Drive thru team member if there were napkins in the bag and they said yes. When I got home, there were no napkins in the bag. Also, the McDouble was special order no onions and there were onions put on the bottom of the burger.
  • ST
    Shayaly Torres
    Dec 24, 2025
    1.0
    Was in the drive thru and misheard the worker when I corrected myself I received attitude and had to leave after she didn’t even attempt to apologize.
  • IA
    idara akpan
    Dec 17, 2025
    1.0
    Trash. Actual trash. There was no one taking orders or handing out food. I had to wait 5 mins at the speaker and then 10 minutes at the window to even SPEAK TO or SEE a person. I ordered on the app and I came to pick up 20 minutes later and they still didn’t have it ready. I almost never leave bad reviews but this experience was extremely frustrating because it was winter and I had to sit in my car with an open window. There wasn’t the option to cancel the order, or I would have. Trash. Did I say this already?
  • GD
    G Dominguez
    Dec 4, 2025
    1.0
    The service here is awful. It took over 30 minutes to wait for a single happy meal. Multiple customers were also waiting for their food as well. I almost missed my daughters holiday concert as a result. I understand things can be for get really busy. But they seem to be completely unprepared for a dinner rush. The manager seem to be overwhelmed as well as unconcerned for other patrons who are waiting inside the restaurant for their food. Either the corporation that owns this franchise or McDonald's corporate themselves need to do something regarding this restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1432 S 4th St, Allentown, PA?

McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24/7 every day of the week.