McDonald's

3.2
2970 reviews
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Business Details

1414 Tilghman St, Allentown, PA
18102, United States
(610) 770-1748
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 Tilghman St, Allentown, PA
18102, United States

Hours

Reviews

3.2
2,970 reviews
5 stars
987
4 stars
457
3 stars
417
2 stars
268
1 star
841

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, incorrect items, and even food safety concerns like hair in food.

Management Issues

Customers expressed dissatisfaction with management, citing poor organization, lack of staff training, and unprofessional behavior from employees.

Operational Hours

Many customers were frustrated with misleading operational hours, particularly regarding late-night service and the inability to place regular orders.

Cleanliness

Some reviews noted cleanliness issues, particularly in the dining area and food preparation areas.
  • RL
    Rafael Lopez
    3 days ago
    2.0
    Today November 20 2025 I am waiting outside and it’s 5:10 am and the doors are not open very bad service at this location but n tilghman st I went to the Dunkin’ Donuts and there service it’s a 5 star
  • MW
    Melissa Walerski
    Nov 13, 2025
    4.0
    I placed an order through the app for curbside pick up. I was outside of the car standing with the back passenger door open trying to entertain a starving toddler. The worker thst brought my order to out walked right past me and didn't say anything. I greeted him and apologized for the crying baby but he didn't say anything at all. Not even Hello.
  • AW
    Abdul Wali
    Nov 6, 2025
    1.0
    Worst customer service ever waited on driver through line for 30 minutes and didn't even get my food after waiting for so long
  • MP
    Marie Petito
    Oct 28, 2025
    1.0
    This is the worse McDonald’s around. I placed a breakfast order twice and both times it got canceled and the excuse I got was they just didn’t feel like doing it because there was only a half hour left until breakfast was over. I rather eat glass then recommend this place.
  • JC
    Jadasiah Conyer
    Oct 22, 2025
    1.0
    I eat here sometimes. I live close by , when I do it always seems like the manager has an attitude, if you don’t like your job why work here . I got food poisoning here once and nothing was done about it I even brought it up to the customer service team. I like the union blvd location a little better at least they don’t make you feel unwelcome, and whenever I came to this location the tables are dirty . I had a few bad experiences with the inside of my burger being pink . If I lived closer to the union blvd location I’d go there more often.
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1414 Tilghman St, Allentown, PA?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options like curbside pickup, delivery, same-day delivery, and no-contact delivery.