McDonald's

3.2
2986 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 Tilghman St, Allentown, PA
18102, United States

Hours

Reviews

3.2
2,986 reviews
5 stars
992
4 stars
458
3 stars
417
2 stars
269
1 star
850

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Multiple reviews mentioned cold food, incorrect orders, and instances of food poisoning, indicating significant issues with food preparation and quality.

Customer Service

Numerous complaints highlighted rude and unprofessional staff behavior, with many customers feeling disrespected and frustrated by their interactions.

Management Issues

Several reviews pointed to poor management practices, including lack of organization and inadequate staff training, contributing to the overall negative experience.
  • EH
    E H
    3 days ago
    1.0
    Employees do not value their customers or the business they bring ! A bunch of careless kids playing with people food and money !
  • MM
    Matt Morgan
    Jan 2, 2026
    1.0
    How you gonna say your open 24 hours n have someone sitting in your drive thru at 630 in the morning on a Friday for 30 minutes and not take there order
  • KG
    Kim Gervasi
    Dec 30, 2025
    4.0
    Employees were professional. The food and coffee were hot and refresh. Wait time was minimal.
  • AR
    Adot Rackzz
    Dec 28, 2025
    1.0
    they take so long to give you your food I’ve waiting 5 hours for my food to get nothing and have it canceled all the time I hate ordering here never again.
  • ML
    Mathis Lux
    Dec 27, 2025
    1.0
    To start, the drive-through worker was horrific, yelling and banging on the table, and the screen stated, 'It's hectic here; it's not your fault,' but continued to be rude upon being asked if it's not our fault why are you being rude to us. Didn't even share his name skinny long grey and black hair Hispanic man. On top of giving us half our food cold I just don't understand. Really chose a better career path if you hate your job and need to choose to be nasty to folks because of your own misery. Not to mention my wife being pregnant and emotional in the car crying because this man done frustrated and ruined her night after just wanting to grab something to eat, can you say emotional distress? I think so. I will be taking this further you don't treat people like this.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1414 Tilghman St, Allentown, PA?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options like curbside pickup, delivery, same-day delivery, and no-contact delivery.