The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Parking lot is cramped. Giant customers are even parking as far away as Staples parking lot is to get into the Giant. It's definitely not a pleasant experience
MG
Maia Geiger
Jan 3, 2026
2.0
I utilized Giant Direct at the Emaus Ave location weekly. I loved the locker system and the everyone involved was wonderful to work with. This new store's Giant Direct system is very lacking. There are no lockers, so you have to wait in a parking spot and call into the store for your pickup. On 2 occasions, no one answered the phone and I had to go in and find someone. When the workers do answer, it seems to take a very long time for them to bring out your order. I am considering using Weis now for this service. I miss the old store and parking lot which always seemed calm and easy to navigate also. Sometimes bigger isn't better.
MM
M
Dec 28, 2025
1.0
Parking lot and traffic flow is disastrous. Accidents waiting to happen with cramped lot and traffic flow out. Poor design. Store layout is cramped toward middle and end. Tight aisles. Shopping cart stalls are needed toward right side, carts left in lots of adjacent stores and spots. It's new but not better with these structural flaws. Overall, store seems smaller too.
VG
VI G
Dec 24, 2025
1.0
They have a sign in the front of the store telling kids if they can find the elf in the store, mention it to the cashier for a special treat... my four year old grandson searched days for that elf and found it today and when we told the cashier at the self check out stand, she asked did we take a picture of it. I told her we did not because the sign doesn't say you must take a picture of it and I certainly wasn't going to get out of line to find it again and take a picture of it... She said she couldn't give him the treat...I couldn't believe she denied a 4 year old a treat... horrible customer service and my grandson was extremely disappointed... next time state the rules on the sign if a picture is required... very disappointed...not friendly at all... is the treat they were giving away that special that she was that stingy with it?
and yes!! I agree with others.. the parking lot layout is disastrous and shopping carts should be near entrance not on other side past the exit..based on the traffic in and out I wont shop here regularly anymore.. Emmaus Ave was better location
KB
Kristianna Belotto
Dec 20, 2025
5.0
I recently ordered several trays for our office holiday party from this location and they came out wonderful and everyone enjoyed them! I definitely recommend this location for any catering needs! I ordered a large veggie tray, fruit tray, hummus tray, cheese tray, wrap tray, boneless wing tray, and cookie cake. Everything looked amazing! Thank you again!
What types of pickup and delivery services does GIANT offer?
GIANT offers in-store pickup and delivery services, including no-contact delivery and curbside pickup options.
What are GIANT's standard pickup hours?
GIANT offers 24/7 pickup service every day of the week, from Monday to Sunday.
Where is the GIANT store located in Allentown?
The GIANT store is located at 3300 Lehigh Street, Suite 100, Allentown, PA 18103, USA.
Does GIANT have any special holiday hours?
Yes, GIANT has special holiday hours such as opening from 6:00 AM to 2:00 PM on November 27, 2025, and is closed on December 25, 2025. Other holidays also have adjusted hours.
What languages are supported at GIANT for customer service?
GIANT supports English, Russian, and Spanish for customer service.
What payment options can customers use at GIANT?
Customers can pay using American Express, Cash, Check, Discover, MasterCard, and Visa.
What services does GIANT offer besides grocery shopping?
GIANT provides services such as flu vaccination, RedBox rentals, Blue Rhino propane, Hallmark Cards, signature wedding packages, Coinstar machines, Easy Scan, and entertaining ideas.
How can I download the GIANT mobile app?
You can download the GIANT app for Android from the Google Play Store and for iOS from the Apple App Store.
What nearby places of interest can I visit before or after shopping at GIANT?
Nearby places include South Mall for shopping, Dino's Pizzateria for a meal, Back to the Arcade for entertainment, and several beauty salons such as Signature Day Spa and MasterCuts.
Are there beauty and spa services near the GIANT store?
Yes, nearby beauty and spa options include Signature Day Spa, MasterCuts, Just for U Salon, Styledbyqss, and LA NAILS & SALON for various beauty treatments and hair services.
Where can I find mobile phone stores or repair shops near GIANT?
Nearby mobile phone stores and repair shops include Verizon Wireless, AT&T, T-Mobile, and FIX Mobile LLC for electronics repair and mobile phone services.