Five Guys

4.3
1040 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 914 Airport Center Drive in Allentown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
914 Airport Center Drive, Allentown, PA
18107, United States

Hours

Reviews

4.3
1,040 reviews
5 stars
621
4 stars
229
3 stars
88
2 stars
50
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the burgers and fries, although some noted issues with greasiness and inconsistency in preparation.

Pricing

Many reviews highlighted the high prices as a significant concern, with several customers feeling that the cost did not justify the portion sizes or quality.

Customer Service

Feedback on customer service was mixed; while some praised the friendliness and attentiveness of staff, others reported rude behavior and poor handling of orders.

Cleanliness

Several customers mentioned cleanliness issues, particularly with the dining area and food preparation areas, impacting their overall experience.
  • ES
    Edu Rojas Solórzano
    Dec 28, 2025
    2.0
    Like a Latin American just visiting the place, I think I recive a very bad treatment also I think they gave my food bad because they only give the bread with 2 hamburgers when I asked for a classic hamburger and its was really dry, also to experience, only the fries where fantastic.
  • KH
    Kevin Hernandez
    Nov 23, 2025
    5.0
    Good customer service 👍🏻
  • NB
    Noelle Brock
    Nov 13, 2025
    5.0
    Each item we tried had its own unique and delightful taste. The service was prompt and professional. It was a wonderful meal experience.
  • II
    Ilyxoxo
    Oct 19, 2025
    3.0
    The food isn’t bad, I appreciate the freshness and good quality of the food compared to other fast food places. But I don’t think it justifies the ridiculously high pricing. I mean $10 for one little cheeseburger is insane.. and I get that the food is made fresh, but it makes me want to NOT spend money here instead of the opposite. To be honest, Five guys feels like an occasional eating spot given how expensive it is. Chick fila has a chicken sandwich meal for $9.75 and their food is made fresh as well.. my little cheeseburger meal here was $21. Besides the overpriced food, the place is way too loud. I could barely hear the employees and it just annoyed me. At least the customer service and the food is good.
  • AB
    alka bajaj
    Oct 12, 2025
    3.0
    Good place to grab fries. Vegetarian options are negligible

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.