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Dunkin'

4.2
(385 reviews)

Business Details

1928 Hamilton St, Allentown, PA
18104, United States
(610) 433-1024
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1928 Hamilton St, Allentown, PA
18104, United States

Hours

Reviews

4.2
385 reviews
5 stars
231
4 stars
76
3 stars
29
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Freshness

Several customers reported that the donuts and food items were stale or not fresh, leading to disappointment.

Service Quality

Mixed reviews on service quality; while some praised the friendly and efficient staff, others experienced rude service and incorrect orders.

Cleanliness

Feedback indicated issues with cleanliness, including dirty countertops and unsanitary conditions.

Order Accuracy

Many customers noted problems with order accuracy, with several instances of incorrect or incomplete orders.

Positive Experiences

Despite the negatives, numerous reviews highlighted positive experiences, particularly with friendly staff and good coffee.
  • AA
    Aiyden Alicea
    Feb 8, 2026
    2.0
    Hi I’m the boyfriend and I am extremely sad the donuts were still and I’m crushed
  • MM
    Mocha
    Feb 8, 2026
    2.0
    Borderline stale, not fresh. My boyfriend and I were very sad. Go to Krispy Kreme gang.
  • JL
    Julie Long
    Nov 14, 2025
    1.0
    I ordered twice through the drive through. The one time I asked for a plain bagel toasted with “light” cream cheese. Well I got the bagel, and the bagel was BURNT and the bagel also had a thin layer of cream cheese as if it was butter that was almost absorbed into toast. I take it back in and they take the already BITTEN bagel and added more cream cheese then handed it back. I worked in food service to know that this is unsanitary. The first time I actually went through the drive through, I was deciding on what I wanted and I must’ve taken so long because whoever was taking my order was really rude about it. The second time, I went back and thought hey, it will be better this time. So anyways, I ordered loaded hashbrowns. Well, the hashbrowns were warm, the cheese was not. So I was eating warm hashbrowns with cold cheese . It was disgusting. I just can’t even imagine who works there and obviously they probably only ever prepared cereal for themselves… possibly .
  • NC
    Noel Carey
    Nov 9, 2025
    5.0
    Clean and helpful staff
  • EA
    Esin Arkan
    Oct 27, 2025
    3.0
    Breakfast sandwich was not made fresh to order, therefore was not hot enough and not fresh enough. Croissant was larger than it used to be; I prefer croissant breakfast sandwich smaller, the way it was before. And has to be made fresh to order or not getting it.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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