Dunkin'

3.4
368 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5831 W Tilghman St, Allentown, PA
18104, United States

Hours

Reviews

3.4
368 reviews
5 stars
154
4 stars
57
3 stars
38
2 stars
16
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported stale donuts and poor food quality, with several stating they would not return due to these issues.

Operational Issues

Frequent complaints about the lobby being closed, long drive-thru wait times, and incorrect orders were noted, indicating operational inefficiencies.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and quick service, suggesting that there are positive experiences to be had.
  • MM
    marisella monte
    Jan 4, 2026
    1.0
    terrible workers!! never gets my order right, very pushy i couldn’t even finish ordering just kept getting told to pull up even tho i told them i wasn’t finished, then had to finish ordering at the window.. i don’t know why i still come here it’s the only dunkin near me but this place SUCKS!!! put somebody who knows how to do their job at the window.
  • M1
    Martin 101
    Dec 30, 2025
    1.0
    Rude, mean, no customer service skill, food terrible 😑 Run
  • ES
    Ernesto Sainz
    Dec 15, 2025
    1.0
    I don’t know why I even stopped at this place I don’t drink coffee but I wanted to try there donuts fresh early at 4am when they open. Old donuts I got. Boston cream had a white filling inside it use to be yellow I believe I threw it out for the birds or any insects to eat it. Full of chemicals I don’t eat junk food like that so I can taste all the chemicals. Will never stop at another Dunkin’ donut place I rather support local donut owner shops than this junk.
  • JF
    James Franke
    Nov 29, 2025
    5.0
    Drinks were good, vibes were right, donuts were Dunkin. 🍩
  • GH
    Garrett Hanf
    Oct 31, 2025
    1.0
    Avoid this Dunkin if you want donuts and bagels that are actually fresh.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allentown, PA?

Dunkin' in Allentown is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sundays from 6:00 AM to 8:00 PM.

Does Dunkin' in Allentown offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.