Dunkin'

3.4
363 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5831 W Tilghman St, Allentown, PA
18104, United States

Hours

Reviews

3.4
363 reviews
5 stars
152
4 stars
57
3 stars
38
2 stars
16
1 star
100

What are people saying?

AI-generated from recent customer reviews

Product Freshness

Multiple customers reported receiving stale donuts and cold food items, indicating a lack of freshness in products.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and incorrect orders.

Drive-Thru Issues

Customers experienced long wait times and inefficiencies in the drive-thru, with some unable to place orders due to staff unavailability.

Cleanliness and Atmosphere

Some patrons appreciated the clean environment and friendly staff, although this was inconsistent across reviews.

Operational Hours

Several complaints were made about the lobby being closed during business hours, causing inconvenience for customers.
  • GH
    Garrett Hanf
    Oct 31, 2025
    1.0
    Avoid this Dunkin if you want donuts and bagels that are actually fresh.
  • AM
    ANGEL M
    Oct 9, 2025
    5.0
    The have such clean enivorment that the air smells refreshing and the service. They are humble and respectful. Even socialable. Scott was a delight.
  • DG
    Devi Gershbain
    Sep 16, 2025
    1.0
    Stale donuts. Six stale donuts. Never had a truly fresh yummy donut at any DD. ONLY went in for something sweet because Truffle Bar next door was closed. Cements the fact Im not a DD customer. Awful donuts and always lack any level of freshness. Tim Hortons is 100% better. Just saying. ALSO saw them making a cold drink for another customer. The cup was completely to the rim full of ice. So essentially you are paying for a cup of ICE and a sip of liquid.
  • CG
    Corey Garner
    Aug 23, 2025
    5.0
    Awesome iced coffees
  • AA
    airalin
    Aug 22, 2025
    1.0
    the workers here speak minimal english and will get your order wrong!! i ordered a refresher and they added oatmilk and coldfoam which was never even mentioned or brought up at all and then when i asked if it was the right drink they said yes and motioned for us to get out of the drive way as fast as we could. what the heck? now i spent $6 on a drink that tastes like lotion. what the hell happened to the staff this dunkin use to have. 🙄

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allentown, PA?

Dunkin' in Allentown is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sundays from 6:00 AM to 8:00 PM.

Does Dunkin' in Allentown offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.