Dunkin'

4.1
560 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
261 Lloyd St, Allentown, PA
18109, United States

Hours

Reviews

4.1
560 reviews
5 stars
318
4 stars
111
3 stars
59
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly and efficient staff while others noted rude behavior and order inaccuracies.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh items while others complained about stale or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with bathrooms and tables, impacting overall customer satisfaction.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the friendly environment while others noted excessive joking among staff that detracted from service.

Consistency

Many customers expressed frustration with inconsistent service and product quality, indicating that experiences can vary significantly between visits.
  • JH
    Jane Harlacher
    5 days ago
    5.0
    Best Dunkin Donuts, coffee is always great, staff always friendly. I drive from Bethlehem to get coffee there because the one 5 minutes from my house is not good.
  • LT
    Lisa Turtle
    Nov 4, 2025
    5.0
    Ordered a toasted bagel with cream cheese. 2 donuts and a medium hot chocolate. Drive through was a bit busy but the dining room was almost empty. Despite being busy my order went through fast. Waited less than 5 minutes and my order was ready. The total came out to be less than 10 dollars. The place was quiet and clean. Staff was friendly.
  • MC
    Max Comfort
    Jul 30, 2025
    5.0
    Good
  • SA
    Sue Acosta
    Jul 29, 2025
    5.0
    I stopped by Dunkin' this morning and was greeted by a group of young men working behind the counter. They’re always so polite and bring a fun, comical energy that makes the visit enjoyable. Today, I asked if they could remake my coffee with less creamer not only did they do it without hesitation, but they were genuinely sweet about it and made sure I was happy with the result. What really stands out is that they always aim to get it right, and they do so with kindness and professionalism. I actually drive over 35 minutes just to come to this location a few times a week because the experience is consistently great. Even during their busy rush especially between 8 and 9 a.m. The team handles the pressure with a positive attitude. Never had a bad visit here. Keep up the great work!
  • TG
    Tia Grace
    Jun 28, 2025
    1.0
    made my food order wrong and also had to ask for my drink when they told me i was all set. waited a long time and i was the only car in drive thru

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allentown, PA?

Dunkin' in Allentown is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does Dunkin' in Allentown offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at the Allentown location.