Dunkin'

4.1
756 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1870 Catasauqua Rd, Allentown, PA
18109, United States

Hours

Reviews

4.1
756 reviews
5 stars
423
4 stars
141
3 stars
88
2 stars
38
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and efficient, while others are reported as rude and unprofessional.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues, particularly in bathrooms and dining areas.

Speed of Service

Service speed varies; some customers experienced quick service, while others reported long wait times.

Food Quality

Food quality is inconsistent, with some items praised as fresh and good, while others were reported as burnt or old.
  • ZC
    Zaire Cole
    Oct 23, 2025
    1.0
    I’ve been here twice in two weeks and the gas browns are disgustingly old and cold .
  • HP
    hollie pearson
    Sep 29, 2025
    3.0
    Free coffee with purchase today. Good deal order $6 deal looking for either extra cup or no charge for coffee..instead they try to show the price came off. I Still See A Charge For Coffee!
  • KK
    KingDarkhart
    Sep 7, 2025
    5.0
    The evening crew did an absolutely phenomenal job.
  • RK
    Rhea Khan
    Aug 10, 2025
    1.0
    Visited this Dunkin’ Donuts with my two sisters and had one of the worst customer service experiences. There was no line, and we only asked for a couple of minutes to decide on our order. From that moment, the older Black lady at the counter (possibly the manager) was noticeably cold, rude, and acted as if serving us was a burden. While my sister was ordering coffee for our parents, she paused briefly (about three seconds) to confirm cream and sugar preferences, and the cashier snapped, “Well, I can’t decide for you,” in an unnecessarily rude tone. When my sister tried to use a coupon, the cashier was equally abrupt. Her body language throughout was unprofessional, and when handing us our drinks, she simply placed them on the counter and walked away without a word. We left feeling unwelcome and will not be returning.
  • LL
    Lorri Landolt Lewis
    Jul 29, 2025
    5.0
    Always gets my order correct!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Allentown, PA?

Dunkin' in Allentown, PA is open Monday to Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services to its customers.