Dunkin'

3.8
784 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1427 W Tilghman St, Allentown, PA
18102, United States

Hours

Reviews

3.8
784 reviews
5 stars
381
4 stars
149
3 stars
88
2 stars
48
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with frequent order mistakes and unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and preparation errors.

Cleanliness

Some customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Coffee Quality

While some customers praised the coffee, others complained about it being old or not prepared correctly.

Operational Hours

Several reviews mentioned confusion regarding the store's 24-hour status, with reports of being closed during expected hours.
  • KG
    Kayla G
    Jan 5, 2026
    1.0
    The older woman at the drive thru at 4:30 on 1/5/26 has terrible costumer service!
  • JM
    Jessenia Mendoza
    Dec 19, 2025
    5.0
    love love love Dunkin coffee fast drive thru that day.
  • MM
    Michael Miranda
    Dec 16, 2025
    1.0
    I usually love this place. It is one of the—not many— Dunkins out there that gets your order right... except today. Today (Dec 16, 2025) I went around 6:15 PM to get two Iced coffees and two Avocado toast with bacon. I asked the person who took my order to make my drinks with LESS ICE and to put BACON on the avocado toast. He did exactly the opposite: the Iced coffees were overflowing with Ice (I felt like he even added extra ice to them) and the avocado toast did not had bacon on them. I want to think that the person who was there wasn't paying attention, but the screen and the receipt clearly show what I asked for, the product however, didn't. And that makes me feel that for some reason, he did it on purpose. Therefore, I write this bad review and hopefully Dunkin will make it right in the future.
  • JJ
    Jesse
    Dec 12, 2025
    5.0
    Do what they're there to do
  • RB
    Rosalinda Beato
    Nov 30, 2025
    5.0
    Delicious drinks as always, the wicked green Matcha is a must to try

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allentown, PA?

Dunkin' in Allentown, PA is open 24 hours a day, every day of the week.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery services and curbside pickup is not available.