Dunkin'

3.8
777 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allentown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1427 W Tilghman St, Allentown, PA
18102, United States

Hours

Reviews

3.8
777 reviews
5 stars
376
4 stars
149
3 stars
88
2 stars
48
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often getting orders wrong.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and unclean tables.

Operational Hours

Several reviews mentioned discrepancies regarding the advertised 24-hour service, with customers finding the location closed during expected hours.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the coffee and breakfast items, while others complained about stale or poorly prepared food.
  • ED
    Eric Diaz
    Nov 10, 2025
    5.0
    The server was a doll my coffee was excellent and food was perfect couldn't ask for better
  • NS
    Nicholas Sanchez
    Nov 10, 2025
    1.0
    THIS PLACE IS NOT 24HRS
  • LT
    Lisa Turtle
    Nov 2, 2025
    4.0
    The place was clean and looked modern. It was a busy Sunday afternoon and they seemed to be handling it well, they definitely weren't understaffed. I ordered a donut and a plain bagel with cream cheese (they didn't have a poppy seeded bagel). The donut was ok but unfortunately the bagel was cold. I doubt they toasted it which I thought was the standard but I guess you might have to request it at the register. If that is the case then that was definitely my fault for not asking for a toasted bagel. Around 5 dollars and some change for both items. Definitely economical.
  • DD
    D
    Oct 31, 2025
    3.0
    Its definitely Not open 24 hrs
  • MF
    Mellika Fitzpatrick
    Oct 29, 2025
    1.0
    Most horrible customer service ever experienced. They get my order wrong EVERYDAY and I order the same thing EVERYDAY. the Spanish or mixed girl that is at the window each morning is RUDE and very disrespectful! The girl with the crazy looking dreads is also rude. Find new jobs if you don't want to service people. I will be escalating my complaint further. The manager just allows this horrible behavior. Shame!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allentown, PA?

Dunkin' in Allentown, PA is open 24 hours a day, every day of the week.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery services and curbside pickup is not available.